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Contact Renogy Solar Customer Service

How to Reach a Person at Renogy Solar

Verified Contact Information

Customer Service Number:

  • 1-909-287-7111
Call Now

Customer Service:

support@renogy.com
onlinestore@renogy.com
Send Message

Renogy Solar Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Renogy Solar Phone Number
1 (909) 287-7111
Average Hold Time
00:01:07
Average Calls duration
6 minutes
Most Popular Renogy Solar Email Address
support@renogy.com
Renogy Solar Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (17% reported full resolution)
View full overview

How to Contact Renogy Solar?

The Renogy customer service phone number 1-909-287-7111 is the only published helpline active to contact business agents between 8:00 AM and 3:00 PM from Monday to Friday. Customers can call the Renogy phone number to discuss queries regarding sheds, sailboats, and farms. Those seeking information regarding residential grid ties, power management, off-grid homes, and tiny houses can also use the Renogy contact number to call or message the agents. Contacting by phone is also best for questions regarding dealers, affiliate programs, ambassadors, and specialist discounts. Users seeking off-grid solutions for businesses and those with shipping, warranty, and return issues can call the Renogy customer service number for efficient assistance between business hours. Consumers can also use this helpline as the Renogy tech support number for troubleshooting, contacting the service center, and resolving issues with the DC Home app.

Customers seeking to contact Renogy technical support for assistance with issues regarding online business or applications can use the email address onlinestore@renogy.com to write to them. The company has also published the email support@renogy.com to consult Renogy customer support for general queries and concerns. Emailing the business agent is best for general issues that do not require sharing personal or sensitive information. However, if the matter is critical, send a letter to the Renogy address instead of sharing it via email.

Customers reluctant to discuss their issues online can arrive at the company headquarters, Renogy, at 5050 S Archibald Ave, Ontario, California 91762, United States, to seek assistance from Renogy customer support. That would ensure safe communication and better solutions to their problems. Visiting the Renogy location is also best for sharing complaints regarding customer service. However, if the issue is general and can be resolved by phone or email, you must consider those options for convenience.

There are multiple options to consult Renogy tech support via the official website. The first is to click Contact Us to get directed to the Self-Service page. Consulting the Self-Service Center will help users resolve their issues through the available product details. Another option is to contact Renogy technical support via live chat. Clicking that option on the homepage will direct you to the chatbot available to assist with general queries and concerns around the clock. Customers can benefit from this feature or consult the company agent between 6:00 AM and 5:00 PM PT for help. You can also click Submit a Case to send a message to Renogy customer support at any time and wait for 24 hours to get a reply. Those using this option to send a product back for testing might have to wait around two weeks to complete it. Other options for contacting the business agents online include calling the Renogy phone numbers, following the links to their social media platforms, or downloading the company application through the link featured on the same page.

PissedConsumer Club

Contact Information

Renogy Solar Website:

Renogy Solar Help Center:

Corporate Office Address:

Renogy
5050 S Archibald Ave
Ontario, California 91762
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 3:00pm

More contact details

Why Customers Call Renogy Solar?

Top Reasons of Customers Calls

  • Product/ Service 31%
  • Customer Inquiries & Issues 25%
  • Request for Information 15%
  • Payments and Charges 13%
  • Shipping and Delivery 10%
  • Activation/ Cancellation 4%
  • Return/ Replace 2%

Product/ Service

31%
  • "warranty registration"
  • "Battery"
  • "Connecting"

Customer Inquiries & Issues

25%
  • "For batteries"
  • "Info rajout batterie"
  • "Incomplete order"

Request for Information

15%
  • "Question about solar controller"
  • "Get information on batteries"
  • "To discuss my solar needs for my rv"

Payments and Charges

13%
  • "Billing says my address is invalid"
  • "Not charging lithium batteries"
  • "Adding panels and charging controllers"

Shipping and Delivery

10%
  • "Tracking"
  • "Shipping question"
  • "Missing parts"

Activation/ Cancellation

4%
  • "Cancel/amend order before shipping"
  • "Cancel order through Amazon"

Return/ Replace

2%
  • "Need to return item unopened"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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