Contact Renfe Customer Service
Renfe Phone Numbers and Emails
Customer Service:
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+3 490 092 0922Assistance For People With Disabilities In Cercanías Madrid
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+3 491 214 0505Assistance Service
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+3 491 919 1565Groups, Luggage, After-sales And Renfe Viajes
Renfe Emails:
Renfe Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by email.
The best email to contact Renfe is viajerosfeve@renfe.es. 84% of customers use this email address to address their issues and concerns.
The best phone number to call Renfe is 34912140505. 56% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday and Tuesday, while the shortest are on Wednesday.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by email.
The best email to contact Renfe is viajerosfeve@renfe.es. 84% of customers use this email address to address their issues and concerns.
The best phone number to call Renfe is 34912140505. 56% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday and Tuesday, while the shortest are on Wednesday.
People call Renfe mainly because of product/ service, activation/ cancellation, shipping and delivery.
Contact Information
Renfe Website:
Renfe Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Avda. Ciudad de Barcelona
Madrid, Spain, 4 - 28007
Fax:
Summary of Renfe Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Renfe?
Product/ Service Question:
- “I want book ticket for my dog”
- “Error buying tickets”
Activation/ Cancellation Question:
- Extremely bad handling of comfort and premier ticket passengers while train is cancelled and we are just bound to travel with all inconveniences despite spending so much money for higher class tickets.
Request for Information Question:
- “Platform information”
Shipping and Delivery Question:
- “Delay”
Other Question:
- “Interrail con verano joven”
- “Wheelchair user”
- “Please can you tell me if trains are running on march 1st from madrid to guadix. Cant find”
Compare Renfe Customer Service To
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