Houston, Texas
Not resolved

The SPROCKET ROLLER BEARING PART # 075676 fell apart.

My neighbor's chain saw wouldn't work properly and he was not a happy camper. I called Remington customer service at 1 866.206.2707 and very pleasant lady answered and transferred me to the parts department where a just as pleasant man found the part immediately and sent it. I received it a week later. I was able to help my neighbor fix his chain saw. It made me feel so good to talk to pleasant, well trained employees. I'd buy a Remington anything just to be supported by these people. These people are really great.

Thank you so much,

Mike in Houston, TX

Review #936858 is a subjective opinion of a user.

Reason of Review / Monetary Loss Good customer service / Not specified
Preferred solution Not specified

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