Contact Relias Customer Service
How to Reach a Person at Relias
Verified Contact Information
Toll-Free Number:
-
1-877-200-0020
Customer Service:
-
1-844-735-2223Course Advice
-
1-800-381-2321Relias Academy
Technical Support:
-
1-800-910-0223
Customer Service:
reliasacademy@reliaslearning.com
Relias Academy
support@relias.com
Events/ Guest Relations:
impactnation@events.relias.com
Impact Nation
Media:
Relias Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Relias Phone Number
1 (877) 200-0020
Average Hold Time
00:01:23
Average Calls duration
3 minutes
Most Popular Relias Email Address
reliasacademy@reliaslearning.com
Relias Live Agent Availability
17% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
Relias Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Relias Phone Number | 1 (877) 200-0020 |
| Average Hold Time | 00:01:23 |
| Average Calls duration | 3 minutes |
| Most Popular Relias Email Address | reliasacademy@reliaslearning.com |
| Relias Live Agent Availability | 17% of callers successfully reach a real person |
| Issue Resolution Rate | Low (8% reported full resolution) |
| Contact Method Distribution | 89% phone, 11% email |
| Common Reasons for Contact | Product/ service, account and staff |
Contact Information
Relias Website:
Relias Help Center:
Corporate Office Address:
Relias LLC
1010 Sync St.
Morrisville,
North Carolina
27560
United States
Summary of Relias Customer Service Calls
50
TOTAL
CALLS
CALLS
02:50
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Relias?
Product/ Service Question:
- “I can not access my courses”
- “My administrator certificate is about to expires on August 24, 2024 and I haven't have cue”
- “To Gain Access to Medication Assisted Treatment Trainings for my organizations employees. I did not receive a call. Please call back tomorrow as I need someone to walk me through how to access the courses needed for MAT.”
Account Question:
- “Pop up blocked will not let me in problem”
- “Won't let me log in and won't send me a reset password email”
- “Can't log in”
Staff Question:
- “Problem with one of my inservices”
- “Need customer service”
- “Cant get a staff members course finished, diesnt give rhat option”
Request for Information Question:
- “About my certification renewal”
- “Need information”
Shipping and Delivery Question:
- “I passed 3 of my test and didn't get credit”
Website/ Application Question:
- “Access to your site”
Other Question:
- “Course”
- “I can't get to finish the course: recognizing, preventing and reporting abuse.”
- “Getting into CE direct”
Compare Relias Customer Service To
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Relias