Reliance Water Heaters Phone Numbers and Emails

Toll-Free Number:

  • (800) 807-7014

General Information:

  • (800) 365-4054


  • (800) 821-2017


  • (800) 553-3452
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Reliance Water Heaters Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Reliance Water Heaters is 8008077014. 74% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday and Wednesday, while the shortest are on Sunday. The average call time is 31 minutes.

  • People call Reliance Water Heaters mainly because of product/ service, return/ replace and request for information.

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How to Contact Reliance Water Heaters ?

Most Popular Number:

(800) 807-7014
Total calls: 28 Issues resolved: 2 Last call: Apr 4, 2024

Reliance Water Heaters customer service has several specialized customer service phone lines to effectively and promptly respond to various customer requirements. If your queries relate to water heater orders, call the Reliance customer service number at 1-800-807-7014 for assistance.

If your requirement is related to parts orders, call Reliance's contact number at 1-800-821-2017. And if you want information about different products, your questions will be resolved by calling the product information center at 1-800-365-4054. Reliance Water Heaters' customer service department is at your service Monday through Friday from 8 am to 8 pm Eastern Standard Time.

While Reliance Water Heaters does not offer a 24/7 customer service hotline, they have ensured that customers can get Reliance customer service anytime. Visit their official website, go to the 'Contact' page and use the link 'For Reliance Customer Service and Technical Support, click here.'

You will get a customer service form where you enter your personal contact details and provide a detailed account of your question or the issue you need to be addressed. After submitting the form, expect a response within two business days. This Reliance water heater customer service offers an alternative means of communication, especially beneficial for non-urgent queries or when a thorough response is needed.

Reliance Water Heaters company does not currently offer a chat function for customer service inquiries. However, you can make a phone call to one of their dedicated Reliance customer numbers for immediate assistance.
If your inquiry is less urgent, fill out a customer service form on their official website. Upon completion and submission of this form, expect a response within two business days.

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Contact Information

Reliance Water Heaters Website:

Reliance Water Heaters Help Center:

Corporate Office Address:

Reliance Water Heater Company
500 Tennessee Waltz Parkway
Ashland City, Tennessee 37015
United States

Other Info (opening hours):

Parts Orders (FAX):1-800-644-9306

Sales Department (FAX):1-800-821-2032

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Reliance Water Heaters Rating Based on 2 Reviews

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Summary of Reliance Water Heaters Customer Service Calls

31:15 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Reliance Water Heaters?

Product/ Service Question:

  • “Trouble with fillin out warranty”
  • “Hot water heater not working”
  • “Check if my water heater has warranty”

Return/ Replace Question:

  • “Returning a call for my possible hiring?”
  • “I have a Reliance hot water heater it's a 501. 3' high the patent date on it is 1991 it's 32 years old. Just now sprung a leak. 2/22/2023 @ 6:30pm. Does Reliance still make a 3ft high water heater to replace mine?”

Request for Information Question:

  • “Tech support”
  • “Tankless water heater need help to size”

Other Question:

  • “Water heater register”
  • “Pilot light has gone out and will not restart”
  • “Water heater is not firing”

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