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Contact Reliance Matrix Customer Service

How to Reach a Person at Reliance Matrix

Verified Contact Information

Toll-Free Number:

  • 1-800-351-7500
Call Now
Send Message

Customer Service:

  • 1-800-435-7775
    Location In Philadelphia, PA
  • 1-602-866-2333
    Location In Phoenix, AZ
  • 1-503-977-3635
    Location In Portland, OR
  • 1-207-400-3697
    Location In South Portland, ME
  • 1-800-477-0087
    Policyholder Services
  • 1-800-955-4304
    Toll Free

Claims:

  • 1-914-784-0000

Legal:

  • 1-888-238-4002

Accounting/ Billing:

billing.service@rsli.com

Claims:

docmanagementfaxes@rsli.com
Existing
lifeclaimsscan@rsli.com
Life Insurance Claims
claimsintake@rsli.com

Complaints/ Feedback:

salesandmarketinghq@rsli.com

Customer Service:

retirementservices@rsli.com
Annuity Inquiries
enrollment.service@rsli.com
Enrollment Service
claims@sslicny.com
Policyholder Services
smartchoice.service@rsli.com
SmartChoice Service
customer.service@rsli.com

Jobs/ Career:

recruiting@rsli.com

Legal:

MatrixCompliance@matrixcos.com
Privacy Inquiries

Media:

annuity.marketing@rsli.com
dental.vision.service@rsli.com
Dental Vision eServices

Reliance Matrix Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Reliance Matrix Phone Number
1 (800) 351-7500
Average Calls duration
2 minutes
Most Popular Reliance Matrix Email Address
docmanagementfaxes@rsli.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
83% phone, 17% email
Common Reasons for Contact
Request for information, payments and charges
View full overview

How to Contact Reliance Matrix?

The Reliance Matrix phone number is (800) 351-7500. As the company owns many locations across the United States, you can call a specific location directly. To find the full list of Reliance Matrix contact details, please see the corporate website. To contact the Polycholder department, call the company at (800) 477-0087. If you need to submit a claim, please dial (914) 784-0000.

The Reliance Matrix email address for general customer support is customer.service@rsli.com. Do you need ot address annuity inquiries? Send an email to retirementservices@rsli.com to get assistance. The corporate email for enrollment service inquiries is enrollment.service@rsli.com, while the email for information about the SmartChoice service is smartchoice.service@rsli.com. To submit a claim, please send your email to claimsintake@rsli.com or lifeclaimsscan@rsli.com, depending on the nature of your claim.

The company’s main office is located in Philadelphia. The Reliance Matrix address for the corporate headquarters is 1700 Market Street, Suite 1200, Philadelphia, Pennsylvania 19103, United States. Today, the company has offices in Charlotte, Chicago, Denver, Houston, Kansas City, Phoenix, Memphis, and other U.S. cities. If you need to obtain address details for the nearest office location, please visit the “Contact Us” page on the Reliance Matrix website.

Clients who prefer to contact the company online can address their inquiries via email, as the Reliance Matrix website does not offer a live chat or contact form. Please note that if you require urgent assistance or would like to speak with a live company representative, it’s recommended to contact one of their specialists by phone.

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Contact Information

Reliance Matrix Website:

Reliance Matrix Help Center:

Corporate Office Address:

Reliance Matrix
1700 Market Street Suite 1200
Philadelphia, Pennsylvania 19103
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm


Mailing Address:

P.O. Box 25339
Farmington, NY 14425

More contact details

Fax:

+1 267-256-3532

Why Customers Call Reliance Matrix?

Top Reasons of Customers Calls

  • Request for Information 75%
  • Payments and Charges 25%

Request for Information

75%
  • "Question about claims"
  • "Need to speak to someone about short term"

Payments and Charges

25%
  • "I've been promised twice for payment and still haven't received it. It's been over a week now!"

Compare Reliance Matrix Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

rsli
rsli Customer Service

Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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