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I tried Re-image yesterday (at a more than acceptable cost) in order to repair a couple of broken Win 10 system file that SFC couldn't fix. What a disasterous experience!

I would seriously counsel ANYONE who is tempted to use this program: "DON'T DO IT". Not only did it NOT repair the files (despite all the warm and fuzzy screen messages!) - it actually installed more than 300 malicious files on my system. Furthermore - when I phoned the listed number for support, the 'technician' tried his very best to access my PC! He had all the usual excuses (which were mainly a lot of blather!) - and had I allowed him access I've no doubt he would have installed ransom-ware.

So - not only did the program NOT do what it said it would, but it actually did a great deal of damage. Although I used all my skill (not too limited) to clean my system, I couldn't be sure there weren't any left-overs remaining. So I used my previous night's back-up to restore everything back to the way it was before this horror experience! Lost a day's work as a consequence...

but in my opinion that is a small price to pay for the peace of mind I now have.

REIMAGE IS EXPREMELY DANGEROUS... NEVER USE IT!!!

Reason of review: Bad quality.

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Reimage.Support

Hello. Thank you for bringing this matter to our attention.

We put customer experience and satisfaction as our priority and we're so sorry to hear this was not met in your interaction with our business. We would like the opportunity to investigate this further. We really donโ€™t want this happening to anyone else again.

Please send us an email at support@reimageplus.com or call at us 1-888-844-3886 so we can locate your account and work with you to resolve any issues as quickly as possible. Your help and cooperation in this regard would be so highly appreciated.

Guest

Reimage did NOT help my PC. It's support was such a hassle that I just accepted my loss and moved on. Don't waste your money on Reimage!

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