Regis Salons - 3 strikes and your out. Bad customer service.
1. Perm done by person who says she can but can't give a perm to save her life. Redone perm, fried hair.
2: Got rotten color that would not stop bleeding all over my clothes (even with cold showers). The color was hideous too. Oh, don't complain more than once because you will be asked not to come back. Even though you pay out the nose for the service and over tip them.
Strike 3: Don't make an honest mistake and inquire about a charge that you made the same day at a different regis salon and forgot about. Because, they will have mall security escort you out and tell you that corporate said you are not allowed at any regis salon (without an explanation). I had to figure it out myself. Yes, it was my forgetfulness, but extremely bad way to handle it. I never raised my voice or accused anyone of anything. I just forgot about the charge I the same day.
I should have learned the 1st time. Bad customer service and over priced for all the mistakes made to your hair.
More Review Details
- Review category
- Beauty Centers and Spas