Review about Regal Cinemas Movie from Bend, Oregon

78 of 186 Regal Cinemas reviews

We went to the theater at the old mill in Bend Or had to wait outside for 20 minutes to get a ticket another 45 minutes in line for popcorn and a drink (I feel sorry for the people that work there with all the angry customers ) finally got into the movie after it had already started, it's place never has enough help I think they just don't care it's the only theater in town so who cares, I called customer service today I was on hold for 45 min before I hung up , I now know the poor customer service comes from the top

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Customer service
Price Affordability
Discounts and Special Offers

Reason of review:
Order processing issue
Product or service
Regal Cinemas Movie
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review #764448

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78 of 186 Regal Cinemas reviews

Sep 07, 2016 #1209481 Bend, Oregon, United States

I've had this same experience when visiting. My experience is that most retail shops understaff by design b/c the owners are cheap. Some of the bars have the bartender serve drinks and cook food. Horrible!

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