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Contact Reese Customer Service

Reese Phone Numbers and Emails

Toll-Free Number:

  • (833) 727-8784
Call customer service
Send Message

Customer Service:

  • (800) 632-3290
  • (800) 234-6992

Reese Emails:

Customer Service
Legal
Privacy Inquiries, Privacy Inquiries
Is this your business?

How to Contact Reese?

Most Popular Number:

(833) 727-8784
Total calls: 29 Last call: Jul 8, 2024
author avatar
PissedConsumer Reporter

Reese customer service phone number is 800-632-3290. You can also call this line to get technical assistance. Professional customer care experts can not only resolve your technical issues, but also provide you with information about available products, give details on warranty, and address other consumer inquiries. If you are short on time, avoid calling Reese support on Monday as usually this is the busiest day of the week.

Reese email for consumer assistance is customerservice@shophitches.com. Alternatively, customers can submit their inquiries via an online form on the Reese website.
If you are having a legal inquiry or issue and need to get in touch with the corporate legal team, send a message to dataprivacyrequests@horizonglobal.com or dpo@horizonglobal.com.

The company's headquarters is based in Plymouth. Reese corporate address is 47912 Halyard Drive, Plymouth, Michigan 48170, United States. If you need to contact the company via mail, send your correspondence to 3255 West Hamlin Road, Rochester Hills, MI, 48309. Besides its US office, the company also has a location in the Netherlands.

Reese customer service phone line operates on weekdays from 8 am to 5 pm EST. The tech support line is available Monday through Friday within the same business hours as well. However, during the holiday season, Reese hours of operation may change.

Consumers who want to contact the company via Reese website should go to the “Contact Us” page and complete an online form. After you provide the required information, press the “Submit message” button. Once the support team investigates your issue, they will get back to you.

Reese Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call Reese is 8337278784. 69% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday.

  • People call Reese mainly because of product/ service, request for information and return/ replace.

View full overview ›
PissedConsumer Club

Contact Information

Reese Website:

Reese Help Center:

Corporate Office Address:

Horizon Global Corporation
47912 Halyard Drive
Plymouth, Michigan 48170
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 6:00pm


Other Location:

Prins Bernhardplein 200,

1097 JB Amsterdam,

Netherlands

More contact details

Reese Rating Based on 4 Reviews

Rating details

2.2
more details
Website
Billing Practices
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of Reese Customer Service Calls

42 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Reese?

Product/ Service Question:

  • “Product availability”
  • “To see y they cant keep their Reese's cups on the Shelf ive been to 10 stores not a dam one y sell a product if your not going to keep them in stock”
  • “Manufactured warranty”

Request for Information Question:

  • “Information”
  • “Questions about my side winder hitch”
  • “Hitch slider question”

Website/ Application Question:

  • “Need type of bolt for hitch install”

Account Question:

  • “Coupler lock qont unlock”

Return/ Replace Question:

  • “Replacement part”

Other Question:

  • “Price tow hitch”
  • “Gooseneck airing up problem”
  • “Need a part”

Compare Reese Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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