Reef Phone Numbers and Emails

Toll-Free Number:

  • (844) 500-7333
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Reef Emails:

Customer Service
PR Inquiries
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Reef Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • Reef Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Reef is 8445007333.

  • The longest wait times are on Monday and Thursday, while the shortest are on Sunday.

  • Be prepared for the call as Reef may ask you for the following information to identify you as a customer: first and last name.

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PissedConsumer Club

Contact Information

Reef Website:

Reef Help Center:

Corporate Office Address:

Reef Lifestyle, LLC
5935 Darwin Court
Carlsbad, California 92008
United States

Other Info (opening hours):


Monday – Friday: 9:00am - 6:00pm EST

Mailing Address:

2290 Cosmos Ct.

Carlsbad, CA 92011

More contact details

Reef Rating Based on 5 Reviews

Rating details

more details
Discounts and Special Offers
Customer service
Diversity of Products or Services

Rating stats

Rating trend

How Good is Reef's Customer Service?

Calysta Vng
Calysta Vng
Feels Disappointed | Sep 15, 2023

No happy at all

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Gabriela P Iaq
Gabriela P Iaq
Feels Disappointed | Sep 01, 2023

Customer service was incommunicado for over three months. Only after involving Pissed Consumer they seemed to answer almost immediately.

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Summary of Reef Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Reef?

Shipping and Delivery Question:

  • “Change size of shoe”
  • “Shipping”
  • “Did not receive package”

Return/ Replace Question:

  • “Your return address”
  • “My purpose for the call is because I purchased some sandals three months ago and since then they have ripped. I was contacting them so I can get an exchange. I have contacted them via email about two weeks and I haven’t received no response back.”
  • “Return”

Request for Information Question:

  • “Need assistance”
  • “Status of order / lost package”

Product/ Service Question:

  • “Defective”
  • “Broken sandal”

Payments and Charges Question:

  • “Ineed an new battery charger for a reef goliath four wheel mobility scooter”

Cards Question:

  • “Cant put in credit card for parking”

Other Question:

  • “Order problem”
  • “Issue with shoes.”
  • “Emergency Address change”

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