Reef Phone Numbers and Emails

Toll-Free Number:

  • (844) 500-7333
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Reef Emails:

Customer Service
Media
PR Inquiries
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Contact Information

Reef Website:

Reef Help Center:

Corporate Office Address:

Reef Lifestyle, LLC
5935 Darwin Court
Carlsbad, California 92008
United States

Other Info (opening hours):

Hours:

Monday – Friday: 9:00am - 6:00pm EST


Mailing Address:

2290 Cosmos Ct.

Carlsbad, CA 92011

More contact details

Reef Rating Based on 4 Reviews

Rating details

1.0
more details
Exchange, Refund and Cancellation Policy
Customer service
Warranty
Product or Service Quality

Rating stats

Rating trend

How Good is Reef's Customer Service?

Calysta Vng
Calysta Vng
Feels Disappointed | Sep 15, 2023

No happy at all

Read full quote
Gabriela P Iaq
Gabriela P Iaq
Feels Disappointed | Sep 01, 2023

Customer service was incommunicado for over three months. Only after involving Pissed Consumer they seemed to answer almost immediately.

Read full quote

Summary of Reef Customer Service Calls

25 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Reef?

Shipping and Delivery Question:

  • “Did not receive package”
  • “Delivery problem”
  • Lost item

Return/ Replace Question:

  • “My purpose for the call is because I purchased some sandals three months ago and since then they have ripped. I was contacting them so I can get an exchange. I have contacted them via email about two weeks and I haven’t received no response back.”
  • “Return”

Request for Information Question:

  • “Status of order / lost package”

Product/ Service Question:

  • “Broken sandal”

Cards Question:

  • “Cant put in credit card for parking”

Other Question:

  • “Issue with shoes.”
  • “Emergency Address change”
  • “My order”

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