Reef Phone Numbers and Emails

Toll-Free Number:

  • (844) 500-7333
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Reef Emails:

Customer Service
PR Inquiries
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Contact Information

Reef Website:

Reef Help Center:

Corporate Office Address:

Reef Lifestyle, LLC
5935 Darwin Court
Carlsbad, California 92008
United States

Other Info (opening hours):


Monday – Friday: 9:00am - 6:00pm EST

Mailing Address:

2290 Cosmos Ct.

Carlsbad, CA 92011

More contact details

Reef Rating Based on 4 Reviews

Rating details

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Exchange, Refund and Cancellation Policy
Customer service
Product or Service Quality

Rating stats

Rating trend

How Good is Reef's Customer Service?

Calysta Vng
Calysta Vng
Feels Disappointed | Sep 15, 2023

No happy at all

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Gabriela P Iaq
Gabriela P Iaq
Feels Disappointed | Sep 01, 2023

Customer service was incommunicado for over three months. Only after involving Pissed Consumer they seemed to answer almost immediately.

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Summary of Reef Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Reef?

Shipping and Delivery Question:

  • “Did not receive package”
  • “Delivery problem”
  • Lost item

Return/ Replace Question:

  • “My purpose for the call is because I purchased some sandals three months ago and since then they have ripped. I was contacting them so I can get an exchange. I have contacted them via email about two weeks and I haven’t received no response back.”
  • “Return”

Request for Information Question:

  • “Status of order / lost package”

Product/ Service Question:

  • “Broken sandal”

Cards Question:

  • “Cant put in credit card for parking”

Other Question:

  • “Issue with shoes.”
  • “Emergency Address change”
  • “My order”

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