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Contact RedShelf Customer Service

How to Reach a Person at RedShelf

Verified Contact Information

RedShelf phones are not available. Try to contact them by leaving a review.

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Accessibility:

accessibility@redshelf.com

Customer Service:

help@redshelf.com
Customer Service

General Info:

hello@redshelf.com

Legal:

legal@redshelf.com
Privacy Inquiries
privacy@redshelf.com
Privacy Inquiries

Media:

press@redshelf.com
Press Inquiries

How to Contact RedShelf?

How to Contact RedShelf?

At the moment there is no Redshelf phone support at the moment. However, customers can contact the company via email and address their inquiries about available services, get tech support, resolve issues with account access, and get assistance with other consumer inquiries.

Redshelf email address for general inquiries is hello@redshelf.com. If you would like to get in touch with the support department help@redshelf.com. Users who experience issues navigating the Redshelf website should send their reports to accessibility@redshelf.com.
Legal professionals who need to contact the corporate legal department should send their inquiries to legal@redshelf.com or privacy@redshelf.com. The email to direct all media and press inquiries to is press@redshelf.com

The company is headquartered in Chicago. Redshelf address for reaching out to the company via regular mail is 500 North Dearborn Street, Ste. 1200, Chicago, Illinois 60654, United States. In case your question is urgent and you need quick assistance, it’s better to get in touch with the company via email. Also, if you would like to drop by and have an in-office conversation with one of the company representatives, make sure to schedule it beforehand.

The company operates during regular business hours, and can be reached by email or via its website. Please keep in mind that usual Redshelf hours of operation can be affected by public holidays, and it may take the support time longer to address consumer issues.

To contact the company via Redshelf website go to the “Contact Us” page and choose between “Personalized Tech Support” and “Disability Services” and click the “Submit Request” button. If you would like to learn more about partnership opportunities, scroll down the page a little bit and click the “Get in Touch” button in the “Explore an Organizational Partnership” paragraph.

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Contact Information

RedShelf Website:

RedShelf Help Center:

Corporate Office Address:

RedShelf, Inc.
500 North Dearborn Street, Ste. 1200
Chicago, Illinois 60654
United States

Other Info (opening hours):

Hours:
Customer Support

Monday-Friday 8:00am - 6:00pm (CST)

Sunday10:00am - 7:00pm (CST)

More contact details

Summary of RedShelf Customer Service Calls

21 TOTAL
CALLS
00:00 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call RedShelf?

Product/ Service Question:

  • “Wrong purchase”
  • “Ereader error”
  • “Can not access ebook got thru access code”

Account Question:

  • “Can not assess code”
  • “Registered the wrong email and can't access my RedShelf account .”

Payments and Charges Question:

  • “Over charged”

Shipping and Delivery Question:

  • “My product not delivered”

Return/ Replace Question:

  • “Change my email”

Website/ Application Question:

  • “Website not working”

Request for Information Question:

  • “Help!!!!”

Other Question:

  • “Accidentally opted out.”
  • “College book”

Compare RedShelf Customer Service To

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