Redboxsoftware - Wrong geographic area

16 of 39 Redboxsoftware reviews

Ordered Microsoft Office Home and Business 2013 software that was received after midnight.Activation code was for wrong geographic area.

Called them but it was not during their business hours (10am mountain time). Sent an email to cancel with a screenshot of the issue. Received an email the next day timestamped two hours before I sent the cancellation. They refused to refund the money and had the gall to state that it was my responsibility to know my system and compatibility requirements and therefore they would not accept responsibility because I tried to use the key.

Once again, this is for a key that would not work in the United States.

It is for a different region.Based on when I received emails, I am guessing India.

This review is a subjective opinion of a user.
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Reason of review:
Poor customer service
Monetary loss:
Product or service
Microsoft Office Home And Business 2013
Review category
review #842239
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16 of 39 Redboxsoftware reviews

Aug 10, 2016 #1197073 Costa Mesa, California, United States

We never fail to list system requirements in all product listings so you can check if your device is compatible. Please refer to the terms of service when it comes to refunds that are eligible.

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