Review about Red Sea Max S-400 Aquarium from New York, New York

1 of 4 Red Sea reviews

I purchased the Red Sea max s 400 complete setup in September 2015, in February 2016 5 months after purchase, the sump tank came apart at the seams (not Red Sea fault, silicone sealant was bad and gave) I spoke with Amanda Klawander and provided her with a copy of my purchase receipt, and the process began. I have nothing negative to say about the customer service I received, I feel that Red Sea handled this in such a quick easy way and resolved the issue in less than a weeks time, I spoke to Amanda 2/11/16 and I received a brand new sump shipped to my door on 2/18/16 and my tank is great, no issues whatsoever, so for those of you that need reassurance, trust me, Red Sea does the right thing by their customers, no BS at all with them.

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Reason of review:
Good customer service
Product or service
Red Sea Max S-400 Aquarium
Review category
Pet Stores
review #794221

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Anonymous

Feb 22 #1116136

So nice to read reviews where things go right and service is great. That doesn't seem to happen often enough these days. Thanks for the review.

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