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On or about August 4, 2015 my wife, daughter, grandson and I ordered food form your Red Robin restaurant located in Temecula, California. My daughter and grandson ordered hamburgers and my wife and I ordered the chicken Caesar lettuce wrap.

Despite the restaurant not being crowded we waited over 30 minutes to finally receive our order.

After eating I paid $76 to include a $10 tip. As soon as we left my wife began having stomach pains and needed to be rushed to the bathroom. When we arrived home I began getting hard stomach pains also and had to use the bathroom. We both were in different bathrooms of our home vomiting, diarrhea, and having a severe stomach pain. We both felt like we were going to die. This was the worst pain that we have ever experienced.

The weird thing is that my wife and I did not eating anything the entire day. I believe either in the preparation phase, or prior to serving phase of the making of the wraps was the issue. I believe the item was not prepared correctly for human consumption or it sat a long period of time waiting for prior orders. The bottom line is that it only takes one time to get sick and we never want to eat out again.

My family, friends and I will never eat at any Red Robin ever again. Every time a restaurant has the pleasure of providing an above level of service it should be committed to do everything in their power to reach that standard every time. This was not the case at Red Robin. Terrible experience.

Harold Stewart

August 5, 2015

Reason of review: Meal get my family sick.

Monetary Loss: $76.

Preferred solution: Let the company propose a solution.

Red Robin Cons: Getting sick after we ate at red robin, 30 minute wait to be served at the table.

Location: Temecula, California

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