Contact Red Magic Customer Service
How to Reach a Person at Red Magic
Toll-Free Number:
-
1-833-245-9071
Customer Service:
-
1-332-600-6557
Red Magic Emails:
Red Magic Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Red Magic Phone Number | 1 (833) 245-9071 |
| Average Calls duration | 1 minute |
| Most Popular Red Magic Email Address | ip@whosebilling.com |
| Issue Resolution Rate | Low (3% reported full resolution) |
| Contact Method Distribution | 88% phone, 12% email |
| Common Reasons for Contact | Product/ service, return/ replace and staff |
| Prepare before the call to Red Magic | Order id or tracking number |
Contact Information
Red Magic Website:
Red Magic Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Sunday: 9:00am - 6:00pm (EST)
Live Chat Hours:
Monday - Sunday: 4:00pm - 12:00am (HK time)
Return Address:
Kwun Tong, Hong Kong
Room 03A, 8/F, Block B,
Hoi Luen Industrial Center,
55 Hoi Yuen Road,
Kwun Tong, Hong Kong
Summary of Red Magic Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Red Magic?
Product/ Service Question:
- “Calling about phone that I just purchased”
- “Complaint”
- “Product issues”
Return/ Replace Question:
- “Return device”
- “Return”
- “Returning ipad”
Request for Information Question:
- “Question about red magic charging Wireless”
- “Ask questions about charging capabilities with”
- “Ask about redmagic 11 pro plus”
Staff Question:
- “Terrible customer service email/chat with no response”
- “Need service or parts”
- “Want to service my phone or by a motherboard for my 5G .”
Shipping and Delivery Question:
- “Lost package”
Payments and Charges Question:
- “KLarna payment method not working”
Other Question:
- “My order”
- “Repair”
- “Can't use”
Compare Red Magic Customer Service To
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