I'm having a new shower installed in the master bathroom. Work was scheduled and deposits were paid on Sept.
14, 2018, today is Jan. 2, 2019. We were told it would be installed the week after Thanksgiving which was 12 weeks. Nope!!
After much complaining on my part they started the "2 day" job on Dec. 26, 2018. As I said it's now Jan. 2, 2019 and we are still waiting for the shower enclosure to arrive and we now have a drywall/painter here trying to repair the damage that the installers did.
I was told today that the enclosure won't be shipping until Jan. 8, 2019. So much for a 2 day job. I'm so mad at myself for not reading yelp reviews before I went with Rebath.
The customer service has been a nightmare. It's been a week and the project manager hasn't called or shown his face to try and work with us.
The only contact has been made by me. The worst company ever!!
Product or Service Mentioned: Rebath Shower Installation.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Customer service and damage done.