Palm Bay, Florida
With Company response
1 comment

ReBath remodeled my bathroom the week of April 21-24, 2015. Within 4 days of job completion, the toilet was overflowing and/or leaking around the seams.

I've called repeatedly and was told a repairman would be notified and would contact me, but have never heard from anyone! Again, I was up until midnight last night mopping up leaking water around the base of the toilet. What good is a warranty if ReBath never responds to a complaint?

Additionally I was told that if I tried to repair the toilet myself, my warranty would be voided! Am I supposed to just let my bathroom flood with toilet water?

Product or Service Mentioned: Rebath Remodeling.

Reason of review: Bad quality.

ReBath Cons: Long time to resolve issue.

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Re-Bath
#981206
Re-Bath Response

I am very sorry you have experienced this issue. Have you contacted our Corporate Customer Service Specialist? Please reach out to our Customer Service Department at 1-800-426-4573 so we can resolve your issue as quickly as possible.

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