Magnolia, Texas
Not resolved
2.2
Details
Advertised vs Delivered
Customer service
Price Affordability
Product or Service Quality
Service Scheduling
1 comment

There were things that were not told to us during the sale.

,000 and never came back. said the kept getting the wrong panels. Refused to give me my monry back

Information was omitted that might have changed how we ordered the shower.

The corner caddy color will not match the walls.

After installation we noticed this and were told this was normal and the best they can do.

There is a list of over 56 cleaning products that cannot be used on the walls. No abrasives.

If you use one of these it will void the warranty.

IF you get a glass doors they are only warrantied for 1 year.

Ours now sags and it is now our problem.

The shower fixture is only covered for 1 year.

Ours has been replaced once as defective, but now the replacement drips on the shower floor.

The water dripping on the floor causes discoloration. We have a paint can hanging from

the shower head to catch the water. We dump it before every shower.

The shower walls are fragile, easily scratched, and difficult to dry.

A squeegee will scratch the walls. We found a “dog drying mitt” that works to dry the walls.

You cannot use anything with a suction cup on the walls.

It voids the warranty.

You cannot install anything on the walls yourself.

It voids the warranty.

The Grab bars are cheap and detract from the shower walls.

We had to upgrade.

We were told that the corners and seams would be caulked with a color that matches the walls, and they would be done in a manner that would make the seams nearly invisible.

The seams were a different color and very visible.

Our calls were not returned.

“Bigger” jobs were given priority to “smaller” jobs.

We were told it would take 7 weeks. June 25th to Sept 12th is 11 weeks from purchase. Not counting

the glass shower door, which we bought later due to finances.

Product or Service Mentioned: Rebath Shower Installation.

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

ReBath Pros: Final looks of the unit.

  • Rebath Unsatisfied Customer
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Anonymous
#1185648

Did you pay with a credit card? If so contact them and protest the charges.