Baltimore, Maryland
Not resolved
5 comments

The sales represented stated that it would be 10 to 12 weeks for installation of new shower. After 13 weeks and no contact by Re-bath, I called and they stated they would have to check our status and call me back.

They never called back. I called again and they stated they would get back to me with a date for installation. They called back and stated it would be a certain date. They then called back two days before the installation date and said it would be another month, because they did not have the man-power.

I asked to have the project manager call me.

No response from the company. The company promises service but when the time comes there is none.

Product or Service Mentioned: Rebath Installation.

Monetary Loss: $5000.

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Anonymous
#497107

Rebath is located in AZ, why is Rachael responding from all over the country? Is this a service company they hired to respond to complaints?

Rachael P
#327123

Drburstad,

We are sorry to hear this and appreciate you bringing it to our attention. We’d like to discuss this with you further and put you in contact with someone who can resolve any issues you may have.

Please contact the Re-Bath customer service department directly at (480) 844-1575 ext. 154, and we’ll do our best to help resolve your situation.

Rachael, on behalf of the Re-Bath corporate office

Anonymous
#320795

Add overprice to this list. This is the most overprice remodeling company in Dothan, AL for both material and labor.

ReBath of the Southeast in Alabama doesn't even honor the lifetime warranty.

Anonymous
#318915

Delivery took 12 wks. We did a total redo

including a new tile floor.

The work took

3 days and they did a super job. It looks fantastic.

Anonymous
#315800

Same problem we have in Carolina. "We do not have the man power" means in English, "We spent your money and we need to sell something to someone else to keep this Ponzi scam working." Never gives theses people deposits for materials a real company has the cash to buy materials. Think about it.