Exorbitant cost, shoddy workmanship, and they took advantage of my 87 year old grandmother.
My Grandmother contracted with Re-Bath in May while I was living out of state. work did not begin until a month later and was not complete until August, meanwhile my Grandmother had to spend several weeks using the garage bathroom.
The Job which started at less than $30,000 for 2 small bathrooms ran up to almost $40,000 by completion, meanwhile the installers broke pipes, dirtied up the house, and generally manufactured chaos for nearly two months. One one occasion the job was delayed nearly 2 weeks while waiting on parts that were an hour's drive away.
At first glance the 1960's bathrooms look greatly improved; the Devil, however, is in the details. Re-bath said that they do not paint, so peeling paint and water damage is still evident. Hardware on existing cabinets was not replaced. The cut edges of vinyl paneling and counter-tops are jagged and unfinished, as well as the caulk being patchy and pockmarked.
The light fixture in one bathroom, while first appearing to be crooked, turned out to be so poorly affixed that when I touched it to straighten it one of the affixing nuts fell off!
I intend to address this to Re-bath at every level untill these bathrooms are finished properly.
Product or Service Mentioned: Rebath Installation.