The service man dragged a tool across my hardwood floors and left a deep scratch. I talked to him about it and he said it was there before and I told him that I saw him do it.
He got really pissed off and stormed around my house. He tracked mud all across my floors. He then sawed the bathtub liner in my house and left all these small whites pieces everywhere. I called their office and asked for someone to comes to my house to see this mess.
The office man said no one the office that could help me. This is just a terrible job. The worst is a week later the bathtub liner started being squishy and the manager asked me if I used the bathtub to bathe. I thought that was funny but I think he was serious.
He thought that might be the problem and he sent the same workman to my home where he did drain the water now it just snaps when I stand in it. I am afraid to complain anymore to them but this is wrong.