Birmingham, Alabama
Not resolved
1.0
Details
Customer service
Service Scheduling
0 comments

Sales person came out for the presentation, said it would take 2 days and also had it in writing. Place the order May 1,2015 and was told they would call when materials came in.

Did not hear from them after calling several times until the week of the fourth of July. When someone finally came to do the work, two days turned weeks. Until today's date 07-30-2015 no one finished the work and also they broke my new toilet. Do not go to home depot for bath remodeling if they use rebath.

It's a scam. The company never come out to check on the workers nor do they check on the quality of the work done. The only thing they are concerned with is a good review, and do not want to solve the problems.

Don't care if the work is done or not. Have already contacted a lawyer.

Reason of review: Poor customer service.

Monetary Loss: $8000.

Preferred solution: Let the company propose a solution.

ReBath Cons: Lack of honesty.

  • Horrible horrible company
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