Every franchise is individually owned and operated. Waht one ReBath does is not anothers actions.
A company can never satisfy every customer. You must considerth people running the business and what they will do if a situation occurs. If they take action to correct it, then thats what matters. ReBath products are made from Solid Surface Polymer and also have many partnerships around the country wth major corporations.
As long as the care instructions are followed correctly, a person should have no reason to have trouble with correcting a warranty issue. A warranty is in place if a product fails, because once in a while a product will fail, no matter if it is ReBath, Bathfitters or something rm Home Depot. Remember, it is how a product is solved, not the actual problem that counts. As for Aimee being a bad customer service rep and thinking you will get a judgement in your favor, well I doubt that will happen when a judge sees everything you have posted.
You have free speech, however you are comitting defamation against her. If you only knew how Bathfitters products were made and installed, you would not want your name tied to them. What if someone you know has Bathfitter installed and has horrible experience with them? You may want to think about that before you say you had an experience with a company you did not have.
It really doesnt make sense to say that Bathfitters did your bathroom and let them get the business since you think ReBath did such a bad job. Why would ReBath get a positive look on you bathroom if it was so awful? Yes, I own a ReBath franchise and yes I have ReBath in my home. But I have also heard bad things that some dealers do as well.
All I am saying is to please consider the type of person or business you are dealing with and go from there.
Not all ReBath franchises are bad. Like with any othr company, there are bad apples mixed in with ALOT of amazing diamonds!
Monetary Loss: $6000.