9400 Cypress Creek Pkwy, Houston, TX 77070, USA
Resolved
2.4
Details
Poster increased review rating.
0 comments

Update by user Aug 10, 2018

The issue was taken care of by Re-Bath. The proper fix was implemented and the door and wall are now stable.

Update by user Aug 10, 2018

Problem taken care of. I consider this issue closed.

Update by user Jul 24, 2018

ReBath did come yesterday after quite a lengthy back and forth communication and took care of the problem. The customer service manager (Lisa Rizzo) has been quite nice but believe she was just following the company line. Problem taken care of hopefully will not have to go back to them.

Original review posted by user Jul 11, 2018

Heavy glass door is attached to dry wall with no 2x4 behind it. It is falling off.

Customer service (Lisa Rizzo) is not responsive. This is a clear case of concealed damage.

Product or Service Mentioned: Rebath Customer Care.

Reason of review: Poor customer service.

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