Re-bath of west Texas has not lived up to one promise that was made. The estimator Heath promised that the company would call at least one week before the job was started so I would have time to remove the commode and my mother would not have to be without for any length of time.
Of course this this did not happen. The estimator also examined everything and said there would be no problems. It has been months and they refuse to finish the job after I called the police on their worker who assaulted me. The owner Rodney keeps hanging up on me.
When they started they kept leaving the door open and I kept shutting it. It was over 90 outside. The workers never got any information from the estimator and did the job wrong to start with and they had to replace 2 walls. Well they screwed up one of the replaced walls and had to do it again.
Yes they kept leaving the door open. Last week they were supposed to finish the job and the worker left the door open and it was around 40 outside. When I complained again he yelled he didn't need that kind of disrespect and charged into me as he left, nearly knocking me down. His name is Brandon Bowles.
I think this man is dangerous. The police refuse to do anything without a complete name and address which the owner said he would provide and then declined. He also said he would press charges against me for false imprisonment because I did not get out of his workers way before he hit me. I had no time to move and was in shock that a worker would do this.
That is when I called the police. He refuses to finish the job and will not even contact me. When I was trying to get this resolved he just hung up on me. I have a call into corporate and they said that he would be in touch.
Nothing has happened. The last information I have from them is that they would never come back without police protection for their employees which I think is absurd because I was the one attacked. This is also a new condition not in the contract they refuse to honor. They have not fulfilled a single promise as to time or quality.
The job is still not finished. Because of this the guarantee is void. I believe the lifetime guarantee is worth more than half the price of the remodel. Called corporate.
They got me in touch with Rodney again and he threatened me again if I contacted him again and hung up. I called corporate back and they now refuse to help.
I would never have anything to do with this company. They have very good ads but that is all.
Monetary Loss: $5000.