Realflight Phone Numbers and Emails

Toll-Free Number:

  • (800) 338-4639
Send Message

Customer Service:

  • (217) 398-8970
  • (217) 352-1913
  • +494 082 216 7800
    Germany

Headquarters:

  • (888) 959-2307

Technical Support:

  • (877) 504-0233

Realflight Emails:

Customer Service
Germany
Sales/ Reservations
International Retailers, US & Canadian Retailer
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Realflight Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Realflight is 8003384639. 54% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Thursday. The average call time is 1 minute.

  • Be prepared for the call as Realflight may ask you for the following information to identify you as a customer: email, order id or address.

View full overview ›
PissedConsumer Club

Contact Information

Realflight Website:

Realflight Help Center:

Corporate Office Address:

Realflight
2904 Research Rd.
Champaign, Illinois 61822
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00AM-5:00PM (CT)


Horizon Hobby GmbH

Hanskampring 9

D-22885 Barsbüttel, Germany

More contact details

Fax:

(217) 355-1552, +1 217-403-3672

Realflight Rating Based on 4 Reviews

Rating details

2.1
more details
Customer service
Warranty
Price Affordability
Discounts and Special Offers

Rating stats

Rating trend

How Good is Realflight's Customer Service?

Lux Aae
Lux Aae
Feels Satisfied | Feb 11, 2023

Very helpful

Read full quote
Janett Anc
Janett Anc
Feels Disappointed | Jan 24, 2023

My controller came to me not working.I hame many simulators so I know how to hook them up.tryed it on two PC DONT work.

Read full quote

Summary of Realflight Customer Service Calls

59 TOTAL
CALLS
00:34 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Realflight?

Product/ Service Question:

  • “I cannot get my real flight 9.5 to work”
  • “Control don't work”
  • “My new real flight 9.5s controller did not work when it came to me.HELP please. Thank you”

Request for Information Question:

  • “Need software assistance on recent purchase”
  • “Need help setting up real flight 95.5”
  • “Question on software”

Account Question:

  • “Reset password”
  • “Password reset”
  • “Subscription p problem”

Shipping and Delivery Question:

  • “I purchased 9.5 rf and i cannot get the interlinj controller to work”

Payments and Charges Question:

  • “I want of auto payment mode”

Other Question:

  • “Transmitter help”
  • “Retrieve RF 8.5 serial #”
  • “Update version”

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