Realflight Phone Numbers and Emails

Toll-Free Number:

  • (800) 338-4639
Send Message

Customer Service:

  • (217) 398-8970
  • (217) 352-1913
  • +494 082 216 7800


  • (888) 959-2307

Technical Support:

  • (877) 504-0233

Realflight Emails:

Customer Service
Sales/ Reservations
International Retailers, US & Canadian Retailer
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Realflight Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Realflight is 8003384639. 54% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Thursday. The average call time is 1 minute.

  • Be prepared for the call as Realflight may ask you for the following information to identify you as a customer: email, order id or address.

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Contact Information

Realflight Website:

Realflight Help Center:

Corporate Office Address:

2904 Research Rd.
Champaign, Illinois 61822
United States

Other Info (opening hours):


Monday - Friday: 9:00AM-5:00PM (CT)

Horizon Hobby GmbH

Hanskampring 9

D-22885 Barsbüttel, Germany

More contact details


(217) 355-1552, +1 217-403-3672

Realflight Rating Based on 4 Reviews

Rating details

more details
Customer service
Price Affordability
Discounts and Special Offers

Rating stats

Rating trend

How Good is Realflight's Customer Service?

Lux Aae
Lux Aae
Feels Satisfied | Feb 11, 2023

Very helpful

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Janett Anc
Janett Anc
Feels Disappointed | Jan 24, 2023

My controller came to me not working.I hame many simulators so I know how to hook them up.tryed it on two PC DONT work.

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Summary of Realflight Customer Service Calls

00:34 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Realflight?

Product/ Service Question:

  • “I cannot get my real flight 9.5 to work”
  • “Control don't work”
  • “My new real flight 9.5s controller did not work when it came to me.HELP please. Thank you”

Request for Information Question:

  • “Need software assistance on recent purchase”
  • “Need help setting up real flight 95.5”
  • “Question on software”

Account Question:

  • “Reset password”
  • “Password reset”
  • “Subscription p problem”

Shipping and Delivery Question:

  • “I purchased 9.5 rf and i cannot get the interlinj controller to work”

Payments and Charges Question:

  • “I want of auto payment mode”

Other Question:

  • “Transmitter help”
  • “Retrieve RF 8.5 serial #”
  • “Update version”

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