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Contact Readers Customer Service

How to Reach a Person at Readers

Verified Contact Information

Toll-Free Number:

  • 1-800-210-3975
Call Now
Send Message

Legal:

  • 1-800-426-6396
    Privacy Inquiries

Customer Service:

webaccessibility@luxottica.com

Accessibility:

fgxics@fgxi.com

Legal:

privacy@fgxi.com
Privacy Inquiries
info@readers.com
readers@affiliatemanager.com
Affiliates

Readers Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Readers Phone Number
1 (800) 210-3975
Average Calls duration
2 minutes
Most Popular Readers Email Address
info@readers.com
Issue Resolution Rate
Low (11% reported full resolution)
Readers Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
View full overview

How to Contact Readers Customer Service?

Call Readers.com phone number to inquire about the reading glasses, face and frame, and more before purchasing. The toll-free helpline is 1-800-210-3975, answered to resolve your issues almost immediately. The team will help with returns and exchanges, shipping, delivery, and warranties. Moreover, the legal team can be contacted at 1-800-426-6396. The team is ready to handle privacy and data protection concerns.

You can contact the Readers.com customer service team through email. However, it might take 24 to 48 hours for the company's representatives to reply. Urgent messages are best handled through the phone. Email inquiries about sales, shipping, returns, refunds, and any other matter at info@readers.com during working hours, and await the response. For issues with website accessibility, write to fgxics@fgxi.com or webaccessibility@luxottica.com. For legal and privacy inquiries, share your concerns with privacy@fgxi.com. Finally, reach the media team through readers@affiliatemanager.com.

Customers can go to www.readers.com for more information on how to contact the support team. Scroll down to the bottom of the page and head to Customer Support, where you will find the number to call readers.com customer service. You can also send a direct message on the company's social media platforms for instant replies. You can also click Contact Us and head to the new page, where there's an alternative for live chat. The website has direct links for returning and exchanging products, making the process easier. While on the site, browse the FAQs before contacting the readers.com customer service team.

PissedConsumer Club

Contact Information

Readers Website:

Readers Help Center:

Corporate Office Address:

Readers.com
1784 E Main St., Ste 400
Warrington, England 46143
United Kingdom

How Customers Rate Readers Support?

5.0 / 5
Good

Based on 35 calls to Readers customer support through PissedConsumer.com and 1 survey response.

Total Calls
35
Avg Call Duration
01:54
Issues Resolved
11%

Why Customers Call Readers?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 29%
  • Request for Information 21%
  • Activation/ Cancellation 15%
  • Shipping and Delivery 12%
  • Product/ Service 9%
  • Payments and Charges 6%
  • Return/ Replace 3%
  • Account 3%
  • Website/ Application 3%

Customer Inquiries & Issues

29%
  • "Wrong strength was sent"
  • "Only sent 2 of 3 glasses ordered"
  • "Order glasses"

Request for Information

21%
  • "About a call I got from someone about winnings"
  • "How to hook up a new tv"
  • "Assistance with glasses ordered"

Activation/ Cancellation

15%
  • "Cancel my prescription"
  • "Want to cancel my subscription"
  • "Cancel subscription"

Shipping and Delivery

12%
  • "To see when my order is being shipped"
  • "Haven't received our books this month"
  • "Missing pair of glasses from delivery"

Product/ Service

9%
  • "Your internet form cutsmeoff"
  • "Product ?"
  • "Purchase"

Payments and Charges

6%
  • "Bill"
  • "Need receipt"

Return/ Replace

3%
  • "I made a order which I need to change"

Account

3%
  • "To contact my account to pay rent."

Website/ Application

3%
  • "Please I want remove my data information from website"

Compare Readers Customer Service To

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5.0 out of 5

Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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