Rc Willey Home Furnishings - Dining table purchase.

14 of 48 Rc Willey Home Furnishings reviews

I purchased a dining table set that could not be delivered as sold to me in mid-October 2015 and was told it would be the delivered the week after Thanksgiving, after being put off a few times, we finally got everything in end of February 2016.RC Willey refused to do anything about my issue, except give a $50 credit off the $1500 set.

The chairs we thought and were told we bought, are not the chairs that were delivered and now the chairs are falling apart as many screws were missing upon delivery.I'm seriously thinking about contacting my attorney for this one its ridiculous.

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  • What I liked
      No items
  • What I disliked
    • Poor customer service
    • Customer service

Reason of review:
Poor customer service
Monetary loss:
$1500
Product or service
Lancaster Counter Height Dining Set
Review category
Furniture and Decor
review #819532 by
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14 of 48 Rc Willey Home Furnishings reviews
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rcwilley

Mar 31 #1136989 Salt Lake City, Utah, United States

Rc Willey Home Furnishings verified representative

Andru,
Our general manager got back with my about your complaint. He said that he was able to get in touch with you about the issue and that were able to come up with a solution to the problem. He said that both you and your wife are happy with the solution.
Adam Young
Online Customer Service Manager
RC Willey Corporate Offices
web.support@rcwilley.com

0 0 Reply
rcwilley

Mar 30 #1136617 Salt Lake City, Utah, United States

Rc Willey Home Furnishings verified representative

Andru,
I'm sorry about the issues with your furniture. I'll follow up on your complaint with our management and will have them follow up with you.
Adam Young
Online Customer Service Manager
RC Willey Corporate Offices
web.support@rcwilley.com

1 0 Reply
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