If you would like to discuss urgent matters with the company representative, the Raz Kids phone number, 866-889-3729, will be helpful. There, you can discuss flexible solutions in the education sphere, resolve subscription issues, ask for technical support, or learn more about the company. For accounting or billing inquiries, use the following Raz Kids contact: 866-889-3729, extension 3801. Before calling, write down all key points with questions in a notebook to have them at hand during the conversation. Such an approach will help the manager to provide you with a meaningful resolution.
If you cannot talk with the manager by phone, prefer written communication, or have an inquiry that requires a detailed resolution, contact the Raz Kids customer service team via support@learninga-z.com. In the body of the email, formulate the nature of your inquiry as detailed as possible to ensure a speedy resolution.
Raz Kids help is provided Monday through Friday from 6 a.m. to 4 p.m. MST. This schedule applies to phone support and an online chat option. If you need assistance outside business hours, use written communication and wait for a response within 48 business hours. In any case, we recommend clarifying the company’s schedule, as it may change over time.
Raz Kids' support online is a real solution for those who prefer digital communication. This option is available on the Raz Kids website's home page. To use it, click on the round button in the lower-right corner. Such an action will open a chat window. In it, follow “Chat with us” and follow further prompts.
