Skip to content
Write review For Business
  • Login

Contact Ravensburger Customer Service

Ravensburger Phone Numbers and Emails

Toll-Free Number:

  • (800) 886-1236
Call customer service
Send Message

General Info:

  • (603) 257-1500

Ravensburger Emails:

Legal
Privacy Inquiries
shop-us@ravensburger.com
Is this your business?

How to Contact Ravensburger?

Most Popular Number:

(800) 886-1236
Total calls: 68 Last call: Jul 14, 2025
author avatar
PissedConsumer Reporter

The Ravensburger phone number for customer service inquiries is 1-800-886-1236. You can also call the customer care team at 1-603-257-1500 for general information. The Help Center representatives at these helplines are ready to answer your questions about the puzzles, games, or toys they offer. You can also contact support to report defective products and request missing or damaged pieces for puzzles or games. The same number is available for online order issues and return or refund requests. To share the website accessibility feedback, dial 1-603-257-1555. Data Protection and Privacy Policy inquiries can be discussed with the Data Protection Officer at +49-0751-86-1377.

The Ravensburger email address for general questions is info@ravensburger.de. You can also get in touch with the company’s representatives at service.facebook@ravensburger.de. You can use these addresses to learn more about the company’s games, toys, and puzzles. To check a specific item’s price or availability, contact the customer care advisors at shop-us@ravenburger.com. The Ravensburger contact email for partnership inquiries is affiliateROS@ravensburger.de. Accessibility concerns and feedback can be sent to EcommCS@ravensburger.com. To discuss the Privacy Policy questions, email them to privacy@ravensburger.com. The Data Protection requests can also be sent to caprivacy@ravensburger.com. To reach the Ravensburger Freizeit und Promotion GmbH official representatives, write to spieleland@ravensburger.de.

The Ravensburger headquarters mailing address is Ravensburger North America, Inc., 3 Pleasant Street, Suite 300, Portsmouth, New Hampshire 03801, United States. You can mail your questions and requests to this office to learn more about the company’s games, puzzles, and toys. The same address can be used to reach the customer service team with general feedback or complaints. You can also contact support via mail to report defective products, discuss returns or refunds, or request missing or damaged pieces for puzzles or games. The Ravensburger address for Privacy Policy inquiries is Ravensburger AG, Rechtsabteilung – Konzerndatenschutzbeauftragte, Robert-Bosch-Straße 1, 88214 Ravensburg, Germany.

The Ravensburger support hours are Monday to Friday from 8:30 a.m. to 5 p.m. EST. You can reach customer care by phone within these hours for general information and order-related issues. If you prefer online communication to phone calls, you can send a direct message to the Ravensburger customer service team via social media. The Help Center representatives will usually reply to your message within several business hours. Alternatively, you can visit the official website whenever it is convenient for you to submit your inquiry online. The support agent will get in touch with you to answer your questions or help resolve the issue as soon as they study your case.

To reach the customer service team via the Ravensburger website, click the Help and Support tab at the top of the homepage and select the topic of your inquiry from the list. Here, you will find answers to your questions and detailed guides to resolve common issues. To submit your request online, click the Contact Us section and complete a form with the required information and the details of your problem. To follow the company on social media or discuss your matter with customer care representatives via direct messages, scroll the homepage to the bottom and click the preferred platform’s icon.

Ravensburger Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Ravensburger is 8008861236. 96% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 2 minutes.

  • Be prepared for the call as Ravensburger may ask you for the following information to identify you as a customer: first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Ravensburger Website:

Ravensburger Help Center:

Corporate Office Address:

Ravensburger North America, Inc.
3 Pleasant Street, Suite 300
Portsmouth, New Hampshire 03801
United States

Other Info (opening hours):

Hours:

Monday - Friday 8:30am - 5:00pm EST


Mailing Address:

General Data Protection Regulation (GDPR)

Ravensburger North America, Inc.

915 East Pine Street, Suite 400

Seattle, WA 98122

More contact details

Fax:

+1(603) 257-1599

Ravensburger Rating Based on 10 Reviews

Rating details

3.1
more details
Product or Service Quality
Customer service
Website
Billing Practices

Rating stats

Rating trend

Summary of Ravensburger Customer Service Calls

71 TOTAL
CALLS
01:55 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ravensburger?

Shipping and Delivery Question:

  • “Bad shipping information”
  • “Never received puzzles I bought”
  • “Delivery date”

Request for Information Question:

  • “Looking for Master Labrinth 1992 board game”
  • “Question on a purchase”
  • “Order status”

Product/ Service Question:

  • “Missing game piece”
  • “Part missing or broken question 33887”
  • “New puzzle with broken puzzle piece”

Payments and Charges Question:

  • “Payment”
  • “Charged twice”

Website/ Application Question:

  • “Dealer application”
  • “Waiting over 7 hours on hold for the website to crash as soon as I entered the website.”

Cards Question:

  • “Recieved opened cards”
  • “Card replacement”

Return/ Replace Question:

  • “Puzzle replacement”

Staff Question:

  • “Customer service”

Other Question:

  • “Parts”
  • “Need 2 pieces sent”
  • “Missing puzzle piece”

Compare Ravensburger Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Ravensburger? What happened? What can we help you with?
Submit review Don't show this popup