Contact RASA Customer Service

The company has not published any email address for general customer care. However, clients consulting for event bookings, such as those requesting wedding catering services, can email catering@rasa.co. For other general inquiries, calling the agents or consulting them via RASA’s chat during working hours would be better. Exploring the self-service information on the company's official website is also a good option in such cases.

RASA’s headquarters is in the District of Columbia. Users seeking to contact the customer care team can visit it at 1247 First Street SE, Washington, District of Columbia 20003, United States. They can also relay their issues and complaints via mail to the RASA address, especially if sharing them online is unsafe. However, it may take a few days or weeks for their problems to be resolved.

The company offers efficient user support seven days a week. However, clients must consult during the specified RASA hours from 10:30 AM to 10:00 PM EST. Issues or inquiries submitted outside these hours may take up to one business day to be handled. Hence, in urgent cases, switching to self-service is the best option.

Clients can use the contact request form on the RASA website to submit their queries and concerns to the user support team. To do so, they can visit the Contact page on the website and provide their full name, email address, phone number, subject of concern, and a message in the form. If their inquiry is regarding a specific company location, they must also select it from the available options. Once done, they can click Submit, and the company agents will handle their inquiry within RASA’s hours.