Randolph Brooks Federal Credit Union Phone Numbers and Emails

Toll-Free Number:

  • (800) 580-3300
    Toll Free (Dallas-Fort Worth)
Send Message

Customer Service:

  • (512) 833-3300
    Austin Location
  • (210) 945-3300
    San Antonio Location

Debit Card Issues:

  • (512) 833-3300 ext 42264
    Austin Location
  • (210) 945-3300 ext 42264
    San Antonio Location
  • (800) 580-3300 ext 42264
    Toll Free (Dallas-Fort Worth)

Randolph Brooks Federal Credit Union Emails:

Customer Service
Technical Support
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Randolph Brooks Federal Credit Union Customer Service?

Most Popular Number:

(800) 580-3300
Toll Free (Dallas-Fort Worth)
Total calls: 21 Last call: Mar 19, 2024

What Is the Randolph Brooks Federal Credit Union Customer Service Phone Number?

The most commonly used Randolph Brooks phone number is 1-800-580-3300. This toll-free RBFCU customer service 24/7 number is specific to Dallas-Fort Worth. There is a separate Randolph Brooks FCU phone number for customers from Austin. To reach the Randolph customer service in Austin, dial 1-512-833-3300. The Randolph customer service team can be reached at 1-210- 945-3300 if you are a customer from San Antonio. Lastly, there is an RBFCU number customers can use for debit card issues. The number for this is 1-512-833-3300, extension 42264.

What Is the Randolph Brooks Federal Credit Union Corporate Office Address?

Randolph Brooks Federal Credit Union corporate office is at Randolph Brooks Federal Credit Union 1 IKEA-RBFCU Parkway Live Oak, Texas 78233, United States. You can visit the Randolph customer service agent by booking an appointment at the corporate office. This is in case you live nearby or have an intricate problem you could not fix via phone or email. This address can also be used as a mailing address.

Can I Email Randolph Brooks Federal Credit Union Customer Support?

The company offers customers two published RBFCU email addresses to contact the support team. For general information and customer service issues, the RBFCU email address is memberservices@rbfcu.org. There is a separate email address dedicated to resolving technical issues. The RBFCU email address for this concern is onlinebanking@rbdcu.org. When you dial the phone number, you get a prompt response. However, a query via email might take some time to hear back from. It usually takes 24-48 hours.

Does Randolph Brooks Federal Credit Union Have 24/7 Customer Support?

Randolph customer service is available to assist you anytime you need. While some services are available 24 hours a day, some are only available for limited hours. The member service center representative will be available from 8:00 AM to 6:00 PM, Monday through Friday. On Saturdays, these hours are between 8:30 AM and 4:00 PM. You can get solutions concerning general concerns, loan applications, and more. If you have to report a lost or stolen credit and debit card over the phone, the Randolph customer service team is available 24 hours a day, seven days a week.

PissedConsumer Club

Contact Information

Randolph Brooks Federal Credit Union Website:

Randolph Brooks Federal Credit Union Help Center:

Corporate Office Address:

Randolph Brooks Federal Credit Union
1 IKEA-RBFCU Parkway
Live Oak, Texas 78233
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 2097

Universal City, Texas 78148-2097


Mortgage Servicing

P.O. Box 2247

Universal City, Texas 78148-2247


Other Location:

11911 Burnet Road,

Austin, TX 78758

More contact details

Randolph Brooks Federal Credit Union Rating Based on 2 Reviews

Rating details

1.5
more details
Billing Practices
Interest Rate
Discounts and Special Offers
Product or Service Quality

Rating stats

Rating trend

Summary of Randolph Brooks Federal Credit Union Customer Service Calls

39 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Randolph Brooks Federal Credit Union?

Cards Question:

  • “Card not working”
  • “Card”
  • “Locked debir card”

Account Question:

  • “Need access to account”
  • “Verify my identity cause my account is locked”
  • “Mobile app password”

Payments and Charges Question:

  • “Fraud alert”
  • “I need to stop a transaction”
  • “Deposit”

Product/ Service Question:

  • “Loan”

Request for Information Question:

  • “To talk to some one about my card”

Other Question:

  • “New car interest rates”
  • “I am out of state”
  • “Need IBAN”

Compare Randolph Brooks Federal Credit Union To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Credit Karma
7796 reviews
2.0
Revolut
1722 reviews
2.1
Monese
442 reviews
1.9
Write a review
Do you have something to say about Randolph Brooks Federal Credit Union? What happened? What can we help you with?
Submit review Don't show this popup