Contact Ramy Brook Customer Service
How to Reach a Person at Ramy Brook
Verified Contact Information
Customer Service Number:
-
1-212-744-2789
Customer Service:
-
1-646-422-1177NYC Flagship Store
-
1-646-300-3226NYC Flagship Store - Call or Text the Shopping Concierge
-
1-631-381-5879Southampton Store
Ramy Brook Emails:
Business Sales
Customer Service
General Info
Ramy Brook Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Ramy Brook Phone Number
1 (212) 744-2789
Average Calls duration
1 minute
Most Popular Ramy Brook Email Address
customercare@ramybrook.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
96% phone, 4% email
Common Reasons for Contact
Return/ replace, shipping and delivery
Call Volume by Day
View full overview ›
Ramy Brook Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Ramy Brook Phone Number | 1 (212) 744-2789 |
| Average Calls duration | 1 minute |
| Most Popular Ramy Brook Email Address | customercare@ramybrook.com |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 96% phone, 4% email |
| Common Reasons for Contact | Return/ replace, shipping and delivery |
Call Volume by Day
Contact Information
Ramy Brook Website:
Ramy Brook Help Center:
Corporate Office Address:
Ramy Brook LLC
231 W. 39th Street Suite 720
New York,
New York
10018
United States
Other Info (opening hours):
Showroom Hours:
Monday - Friday: 10:00am - 6:00pm EST
Other Location:
NYC Flagship Store
1044 Madison Avenue
New York, NY 10075
Summary of Ramy Brook Customer Service Calls
25
TOTAL
CALLS
CALLS
00:49
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ramy Brook?
Return/ Replace Question:
- “Trying to get info on an exchange, not getting answers”
- “Return merchandise”
- “I have been trying to call an email for five days now and nobody is returning my call. I purchased a $250 gift and never received an email to allow me to download it. I am very surprised at the poor customer service I am receiving.”
Payments and Charges Question:
- “Use wrong credit card pay for order”
- “Credit due”
Shipping and Delivery Question:
- “Packsge not recieved”
- “Size of jacket is not true to size”
- “Have not received my return credit. For an order that was not in stock.”
Request for Information Question:
- “Question about credit”
- “I am looking for the 25% off of my order”
Product/ Service Question:
- “Quest of product”
Account Question:
- “Promo code”
Staff Question:
- “Customer service”
Other Question:
- “Item problem”
Compare Ramy Brook Customer Service To
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Ramy Brook