Brooklyn, New York
1 comment
Not resolved

I want to just say how displeased I am with your customer service and product support.

I purchased a Reversible mens belt the Fist time from Macys which fell apart.

Then purchased the same exact belt from Lord & Taylor which also fell apart. - after that time I went to Lord & Taylor and they told me to contact Ralph Lauren to fix the belt.

I just got off the phone with customer service where I was told its not Ralph Lauren responsibility, and that it is the store that I purchased it at.

How can it be the stores responsability when I buy the same exact belt from 2 different stores and the exact same problem happened to both of them.

Why is it that your company who maufactures this product cannot try and fix the problem for the consumer.

It is not fair that I paid $65 x 2 = $130.

I used to be a big fan of your company, but I am going to really have to express how displeased I am with the way you stand by your products

Someone from Ralph should correct this

jeff1adler@aol.com

Review about: Ralph Lauren Polo Belt.

Review #820455 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Ralph Lauren?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
I too have been appauled by their so called customer service. They pass the buck and are quite rude and arrogant with it.
I ,for one ,will never shop with them ever again because of this, disappointing and shoddy service.
I will also inform my friends and family not to bother.

You May Also Like

"Fasionmia.com amazing! you can trust. they sale all type of fashion dress. and very reasonable prices, Some Item is very cheap ,you can not believe. First time i ordered clothes..." Read more
"DO NOT EVER BUY ANYTHING FROM Modlily. They listed a sweatshirt on their website for $90 original price as being on sale for $15. I thought it looked really warm..." Read more
"Got scammed in Irvine yesterday 10/6/15 on Culver drive, small shopping center. Italian rep coming from fashion show.... Looking for JW airport to catch is flight to Ny and Milano.... He wanted to..." Read more
"I purchased a Gucci bag through bag barrow or steal. the price was about $2000 listed at around $850 which as 30% discount. When I received the bag I..." Read more
"So I received a defective RC vehicle from them a few weeks ago. Sent in a customer service ticket right away. They told me I was missing some info and..." Read more
"I ordered seat covers, a cargo area cover and Weathertech floor mats. The first problem was that when I placed my order the shipping amount was listed as $19. It..." Read more
"DO NOT BUY FROM EWIGSNA! I warned you!! I bought a wig for a friend, and this is the WORST wig I have seen in my entire life. They send..." Read more
"So i wanted to start reselling spinners . At DHgate i found tre best prices with big sortiment of spinners . Even better part was free shipping for such big..." Read more