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Contact Quooker Customer Service

Quooker Phone Numbers and Emails

  • +44 161 768 5900

Customer Service:

  • +44 345 833 3555
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Quooker Emails:

Customer Service
Orders, Purchasing, Security
General Info
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Quooker Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    81% phone 19% email
  • The best phone number to call Quooker is 441617685900. 81% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Saturday.

  • People call Quooker mainly because of product/ service, request for information and staff.

View full overview ›

How to Contact Quooker?

How to Contact Quooker?

To seek Quooker's help by phone, use one of the two consultation numbers. Users with general queries and concerns can call +44-161-768-5900 during business hours. Those seeking to discuss their issues or complaints with the business agents can use the Quooker phone number +44-345-833-3555 to contact them. Calling the company representative is also best for other urgent matters that require immediate assistance, due to their quick response times. However, if the issue is complex or requires additional context or proof to be supported, emailing or online consultation would be better options.

Quooker customer service is available to provide general information and assistance at info@quooker.co.uk. Users with order inquiries can reach the relevant agent via orders@quooker.co.uk during office hours. Quooker's contact email, enquiries@quooker.co.uk, is available for purchasing inquiries. Those seeking to report security concerns to the business agents can write to cvd-security@quooker.co.uk. For other relevant purposes, reach out to Quooker support at service@quooker.co.uk. Responses to emails typically range from a few hours to a day or two, making it less ideal for urgent matters.

Users requesting Quooker's help via live chat can contact the agents Monday through Friday between 9:00 AM and 5:00 PM for efficient assistance. Quooker's customer service is available on Saturdays between 10:00 AM and 2:00 PM. Consulting between these times ensures efficient assistance and a seamless experience. However, users should provide complete details of the issues to ensure that effective responses are provided. If a problem arises outside working hours, email Quooker support or refer to the featured information on the company's website for quick self-help.

Visit the Quooker website for online assistance and click "Contact" on the homepage. Next, select the category you need help with from the available options and find the contact details for the corresponding department. For instance, users selecting Aftersales Support & Service Bookings will be directed to initiate a live chat with the experts. You can also use the Quooker customer service email service@quooker.co.uk to reach the agents for help. If the reason for consultation is a general issue or concern, browse the featured information and FAQs for self-assistance.

PissedConsumer Club

Contact Information

Quooker Website:

Quooker Help Center:

Corporate Office Address:

Quooker UK Ltd.
Beaumont Buildings Great Ducie Street
Manchester, England M3 1PQ
United Kingdom

Other Info (opening hours):

Live Chat Hours:

Monday - Friday: 9:00am - 5:00pm

Saturdays: 10:00am - 2:00pm

More contact details

Quooker Rating Based on 4 Reviews

Rating details

2.0
more details
Product or Service Quality
Diversity of Products or Services
Advertised vs Delivered
Price Affordability

Rating stats

Rating trend

Summary of Quooker Customer Service Calls

52 TOTAL
CALLS
00:00 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Quooker?

Product/ Service Question:

  • “Technical advice”
  • “Tech call”
  • “New quooker tap bought from wren Kitchen not working.Please advise or help, tap flashing, no boiling water”

Request for Information Question:

  • “Need to speak to not message a human and I certainly don’t want to sign up for a service which I will have to remember to cancel, shame on you Quooker you don’t have difficulty talking in person when you want a sale”
  • “Plumbing related question”
  • “Schedule appointments from 10:00 to 12:00”

Staff Question:

  • “I need a service”
  • “Repair and Service required”
  • “Quooker not heating after service last Thursday”

Account Question:

  • “Account”

Website/ Application Question:

  • “Installing”

Return/ Replace Question:

  • “Need gas bottles returned”

Other Question:

  • “Sending scaler back”
  • “Part identification”
  • “Operating problems”

Compare Quooker Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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