Contact Qunar Customer Service
Qunar Phone Numbers and Emails
Customer Service:
-
+86 105 960 6999International
Headquarters:
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+86 105 760 3000
Investors/ Franchising:
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+86 108 967 6966 ext 59850
Qunar Emails:
Qunar Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Qunar is 861059606999. 69% of consumers used this number to address their issues and concerns.
The longest wait times are on Saturday and Friday, while the shortest are on Sunday and Monday.
People call Qunar mainly because of activation/ cancellation, request for information, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Qunar is 861059606999. 69% of consumers used this number to address their issues and concerns.
The longest wait times are on Saturday and Friday, while the shortest are on Sunday and Monday.
People call Qunar mainly because of activation/ cancellation, request for information, shipping and delivery.
The best email to contact Qunar is tousu@qunar.com. 50% of customers use this email address to address their issues and concerns.
Contact Information
Qunar Website:
Qunar Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Phone Number:
For Domestic Call 95117
Fax:
Summary of Qunar Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Qunar?
Request for Information Question:
- “Get confirm of booking”
Shipping and Delivery Question:
- “Did not receive my order”
Activation/ Cancellation Question:
- “Flight cancellation”
Other Question:
- “Ticket issue”
- “Upgrade ticket”