Quill Phone Numbers and Emails

Toll-Free Number:

  • (800) 982-3400

Customer Service:

  • (800) 789-1331

Emergency/ Hotline:

  • (800) 638-2772

Quill Emails:

Customer Service
Legal
CCPA Inquiries, Privacy Inquiries

Quill Contact Information

Quill Website:

Quill Help Center:

Corporate Office Address:

Quill Lincolnshire, Inc
100 Schelter Rd
Lincolnshire, Illinois 60069
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00 AM - 9:00 PM CST

Saturday: 7:30 AM - 4 PM CST


Mailing Address:

For Orders

P.O. Box 94080

Palatine, IL 60094-4080


Privacy and Compliance

500 Staples Drive

Framingham, MA 01702

Fax:

+1 (800) 789 8955
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Quill Rating Based on 7 Reviews

Rating details

2.7
more details
Billing Practices
Customer service
Turnaround Time
Advertised vs Delivered

Rating stats

Rating trend

Summary of Quill Customer Service Calls

53 TOTAL
CALLS
01:55 AVG CALL
DURATION
38% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Quill Customer Service?

Payments and Charges Question:

  • “Pay bill”
  • “Past due bill”
  • “Bill”

Shipping and Delivery Question:

  • “Where is order”
  • “Wrong item”
  • “Pending delivery”

Account Question:

  • “Opening a account”
  • “Account”
  • “Set up net 30 account”

Return/ Replace Question:

  • “Change address”
  • “Return”

Request for Information Question:

  • “Looking for my items off of a purchase order”

Activation/ Cancellation Question:

  • “Cancellation”

Product/ Service Question:

  • “Membership”

Website/ Application Question:

  • “Website not working”

Other Question:

  • “Business Credit”
  • “Pay”
  • “Order supplies”

About

Quill Return Policy
To read more: https://www.quill.com/OrderHistory/StartAReturn
Quill Delivery Policy
To read more: https://www.quill.com/content/index/education/education-resources/schedule-future-delivery/default.cshtml
Quill Warranty
To read more: https://www.quill.com/warranty-recall-information/cbi/102.cshtml
Quill Privacy Policy
To read more: https://www.quill.com/content/index/help/privacy-policy.cshtml
Quill FAQ
To read more: https://www.quill.com/frequently-asked-questions/cbi/95.cshtml
Top Quill Products

Chair Warranty, Account

Quill Pros and Cons

Pros: Huge selection

Cons: No competition, Lack of customer service

Summary

Quill is a multi store offering variety of products. Technology, furniture, healthcare, education, and office supplies are among Quill’s offerings. Ink and toner department has products for different printer brands such as HP, Canon, Lexmark, Brother, and Xerox among others. Coffee and quick bites deals present a selection go mints, chewing gums, sodas, K-cups, and candies etc. Cleaning monthly specials by Quill offer an opportunity to grab deals for dispensers, air fresheners, toilet paper, light bulbs, and floor mats. Quill has offerings for companies from different business areas including restaurants, education, dentistries, chiropractic, and vets etc.

Quill reviews and complaints

Quill is ranked 221 out of 3301 in E-commerce category

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