The Quik Shade customer service phone number is 1-888-288-2345. You can also reach the customer care advisors at 1-800-560-8383. The support agents are available Monday through Friday between 8 a.m. and 8 p.m. and from 8 a.m. to 4:30 p.m. EST on weekends to answer your questions and provide assistance. You can call these helplines to learn about the company’s products, features, and compatibility, troubleshoot issues with assembly, or order missing or damaged parts for your canopy or other products. The company’s representatives will also inform you about the warranty and explain the details of the coverage. The same numbers can be used for return and refund requests.
The Quik Shade email address for general questions is info@shelterlogic.com. The customer care agents will provide information about the products and their features, explain the warranty details, and help you track your order. To get in touch with the Quik Shade support representatives on other inquiries, write to care@shelterlogic.com. You can email your complaints and feedback to this address or use it to discuss return and refund-related issues. The customer service team will study your request and contact you back to answer your questions or provide instructions to resolve the problem. If you are interested in a job position at the company, email your resume to Human.Resources@sheltelogic.com.
The Quik Shade address to reach official representatives at the company’s head office is Quik Shade, 150 Callender Rd, Watertown, Connecticut 06795, United States. You can contact the company by mail to learn more about its products and replacement parts. You can also send official documentation to this office for the Legal Department to handle. The same address can be used to contact the customer service team whenever you want to share feedback or file a complaint. Return and refund requests can also be sent to this office. If you have Privacy Policy concerns you need to discuss with the Data Protection Officer, you can do so via mail as well.
To get in touch with customer care via the Quik Shade website, click the Contact Us tab in the top left corner of the homepage. Find the Live Chat icon in the bottom right corner of the screen and type your message to initiate the conversation. The live operators are available via chat within customer service hours, Monday to Friday between 8 a.m. and 8 p.m., and from 8 a.m. to 4:30 p.m. EST on weekends. To reach support outside working hours, leave a message describing your issue, and the company’s representatives will respond within 24 business hours. The same goes for the requests submitted via the Contact Us page.
