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Contact Quik Shade Customer Service

Quik Shade Phone Numbers and Emails

Toll-Free Number:

  • (888) 288-2345
Call customer service

Customer Service:

  • (800) 560-8383

Quik Shade Email:

General Info
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How to Contact Quik Shade?

Most Popular Number:

(888) 288-2345
Total calls: 32 Issue resolved: 1 Last call: Aug 26, 2024
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PissedConsumer Reporter

The Quik Shade customer service phone number is 1-888-288-2345. You can also reach the customer care advisors at 1-800-560-8383. The support agents are available Monday through Friday between 8 a.m. and 8 p.m. and from 8 a.m. to 4:30 p.m. EST on weekends to answer your questions and provide assistance. You can call these helplines to learn about the company’s products, features, and compatibility, troubleshoot issues with assembly, or order missing or damaged parts for your canopy or other products. The company’s representatives will also inform you about the warranty and explain the details of the coverage. The same numbers can be used for return and refund requests.

The Quik Shade email address for general questions is info@shelterlogic.com. The customer care agents will provide information about the products and their features, explain the warranty details, and help you track your order. To get in touch with the Quik Shade support representatives on other inquiries, write to care@shelterlogic.com. You can email your complaints and feedback to this address or use it to discuss return and refund-related issues. The customer service team will study your request and contact you back to answer your questions or provide instructions to resolve the problem. If you are interested in a job position at the company, email your resume to Human.Resources@sheltelogic.com.

The Quik Shade address to reach official representatives at the company’s head office is Quik Shade, 150 Callender Rd, Watertown, Connecticut 06795, United States. You can contact the company by mail to learn more about its products and replacement parts. You can also send official documentation to this office for the Legal Department to handle. The same address can be used to contact the customer service team whenever you want to share feedback or file a complaint. Return and refund requests can also be sent to this office. If you have Privacy Policy concerns you need to discuss with the Data Protection Officer, you can do so via mail as well.

To get in touch with customer care via the Quik Shade website, click the Contact Us tab in the top left corner of the homepage. Find the Live Chat icon in the bottom right corner of the screen and type your message to initiate the conversation. The live operators are available via chat within customer service hours, Monday to Friday between 8 a.m. and 8 p.m., and from 8 a.m. to 4:30 p.m. EST on weekends. To reach support outside working hours, leave a message describing your issue, and the company’s representatives will respond within 24 business hours. The same goes for the requests submitted via the Contact Us page.

Quik Shade Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call Quik Shade is 8882882345. 78% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 17 seconds.

  • People call Quik Shade mainly because of return/ replace, product/ service, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Quik Shade Website:

Quik Shade Help Center:

Corporate Office Address:

Quik Shade
150 Callender Rd
Watertown, Connecticut 06795
United States

Quik Shade Rating Based on 3 Reviews

Rating details

1.5
more details
Product or Service Quality
Customer service
Billing Practices
Price Affordability

Rating stats

Rating trend

Summary of Quik Shade Customer Service Calls

41 TOTAL
CALLS
00:17 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Quik Shade?

Return/ Replace Question:

  • “Replacement parts 10x10Replacement top”
  • “Canopy replacement”
  • “Replacement parts 10x10”

Product/ Service Question:

  • “Broken the first time canopy”
  • “Broken leg”
  • “Warranty”

Shipping and Delivery Question:

  • “Missing parts”

Request for Information Question:

  • “Looking for a outside cornerleg”

Other Question:

  • “Order canapy”
  • “Part”
  • “Canopy”

About

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Summary

Quik Shade is an instant canopies factory site which is headquartered in California. The company manufactures instant portable quick shades and shelters including branded and custom shade shelters for business, sporting groups, clubs, shows and rest. In addition to this, the company sells parts and replacement items for canopies. Quik Shade offers five main categories of products such as the Summit Series which feature stiffer, thicker frame walls and reinforced eaves for extended durability, Commercial Canopies Series built for serious outdoor retailers, Go Canopy Line features ultra-portable, lightweight shade structures that are compact enough and light enough to carry on the back. Shade Tech Series come in a variety of styles and colors to fit different types of activities such as Weekender Series which can be used for a trip to the beach, a picnic or any other gathering.

Quik Shade reviews and complaints

Quik Shade is ranked 939 out of 4497 in E-commerce category

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