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Contact Queensland Rail Customer Service

How to Reach a Person at Queensland Rail

Verified Contact Information
  • +6 173 072 2222
    Outside Australia

Customer Service:

  • +6 113 1230
    After Hours
  • +6 142 877 4636
    For SMS
  • +61 180 033 3000
    Security
  • +6 113 1617
    Within Australia

Queensland Rail Email:

Customer Service
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Queensland Rail Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Queensland Rail Phone Number
+6 173 072 2222
Issue Resolution Rate
High (100% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Product/ service
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Queensland Rail?

How to Contact Queensland Rail?

If you need to talk with the Queensland Rail representative directly, dial the following phone number: 13 16 17. This line is available within Australia. Outside of this area, reach out to the specialist at the following international line: +61 7 3072 2222. Both mentioned lines are available to assist you with your questions about world-class rail services for customers or businesses during the following business hours: Monday through Friday from 7:15 a.m. to 5 p.m. AEST. For inquiries outside of business hours, such as travel-related questions, contact the Translink contact center at 13 12 30, which is available 24/7.

For email inquiries, reach out to the Queensland Rail customer service team via customerfeedback@qr.com.au. You can also use the customer feedback and inquiry form available on the “Contact us” page of the official website. Just follow the “customer feedback and inquiry form” hyperlink in the “Online” block, and you’ll have access to the fields for entering your contact data, other important information, and your feedback. This method ensures your queries are directed to the appropriate team for faster resolution.

The Queensland Rail corporate office is located in Australia at GPO Box 1429, Brisbane, QLD 4001, Australia. This is the place where specialists from various departments perform key functions to ensure that the company operates at the proper level. You can use the mentioned Queensland Rail address to send official correspondence.

Queensland Rail does not provide a support chat option on its pages. However, you can connect with the organization through social media platforms like Facebook, Instagram, or Twitter for updates and inquiries. Just click on the “social media” hyperlink next to “Connect via” on the “Contact us” page, choose the social media where you feel free to communicate and follow its hyperlink.

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Contact Information

Queensland Rail Website:

Queensland Rail Help Center:

Corporate Office Address:

Queensland Rail Limited
GPO BOX 1429
Brisbane, Queensland 4001
Australia

Other Info (opening hours):

7.15am to 5pm (AEST), Monday to Friday.

More contact details

Summary of Queensland Rail Customer Service Calls

3 TOTAL
CALLS
00:00 AVG CALL
DURATION
100% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Queensland Rail?

Product/ Service Question:

  • “Noise complaints as usual running vehicle loud and yelling voices, flashing lights”

Other Question:

  • “Lost property”

Compare Queensland Rail Customer Service To

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