Contact Queensland Rail Customer Service

For email inquiries, reach out to the Queensland Rail customer service team via customerfeedback@qr.com.au. You can also use the customer feedback and inquiry form available on the “Contact us” page of the official website. Just follow the “customer feedback and inquiry form” hyperlink in the “Online” block, and you’ll have access to the fields for entering your contact data, other important information, and your feedback. This method ensures your queries are directed to the appropriate team for faster resolution.

The Queensland Rail corporate office is located in Australia at GPO Box 1429, Brisbane, QLD 4001, Australia. This is the place where specialists from various departments perform key functions to ensure that the company operates at the proper level. You can use the mentioned Queensland Rail address to send official correspondence.

Queensland Rail does not provide a support chat option on its pages. However, you can connect with the organization through social media platforms like Facebook, Instagram, or Twitter for updates and inquiries. Just click on the “social media” hyperlink next to “Connect via” on the “Contact us” page, choose the social media where you feel free to communicate and follow its hyperlink.