The Queensboro phone number to reach the customer service team is 1-800-847-4478. You can also call 1-910-251-1251 to contact customer care agents. Alternatively, you can schedule a call via the website, and the support representative will get in touch with you at a convenient time. You can call these numbers whenever you have questions about product details, customization options, or availability or need assistance with placing a new order or making changes to an existing one. As the company offers a "No Returns Necessary Guarantee," you can request a refund or replacement by phone without returning the item if there's an issue.
The Queensboro customer service email address for general inquiries is contact@queensboro.com. You can use it to learn more about the brand, its products, materials, and prices. You can also mail your feedback, complaints, and suggestions to this address, and the customer care agents will study your comments and get in touch with you to discuss the details, offer ways to resolve the problem, or provide information. Refunds and replacements can be discussed via email as well whenever there are issues with your order. Alternatively, you can email support via the website by completing a request form on the Contact Us page.
The Queensboro headquarters mailing address is Queensboro, 1400 Marstellar Street, Wilmington, North Carolina, 28401, United States. The Legal Department is available at this address to deal with official correspondence and legal documentation. You can also send complaints, concerns, and compliments to this office, and the customer service team will respond, providing information or offering ways to resolve the issue as soon as they study your matter. If you have problems with your purchase, you may send a replacement or refund request to this address as well. The Data Protection Officer is also ready to handle Privacy Policy questions and Data Protection requests via mail.
The Queensboro hours of operation are Monday to Friday from 9 a.m. to 8 p.m. ET. You can call the customer care helpline within these hours for product information and order assistance. You can also reach support agents via live chat Monday through Friday between 9 a.m. and 7 p.m. ET. If you prefer communicating via social media, you can DM the customer service team Monday to Thursday between 9 a.m. and 9 p.m., Friday from 9 a.m. to 5 p.m., and between 10 a.m. and 6 p.m. ET on weekends. Alternatively, you can email your inquiry to the customer relations team and receive a response within two business hours.
