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Contact Quarq Customer Service

How to Reach a Person at Quarq

Verified Contact Information

Toll-Free Number:

  • 1-800-660-6853
Call customer service
Send Message

Customer Service:

  • 1-605-642-2226
    International

Legal:

  • 1-312-664-3002
    DPO

Quarq Emails:

Accessibility
Customer Service
Legal

How to Contact Quarq?

Most Popular Number:

(800) 660-6853

The Quarq customer service phone number for general inquiries is 1-605-642-2226. The customer care advisors at this phone line will answer your questions and help you choose the product according to your needs and preferences. You can also call this number for guidance on installing or calibrating your power meter or sensors. The same helpline can be used to learn if your Quarq product will work with your specific bike setup, or troubleshoot firmware updates or connectivity with apps like SRAM AXS. If you need to order parts or request repair services, you can also do so by phone. If your matter is related to the Privacy Policy, call 1-312-664-3002.

The Quarq contact email to reach the customer service team is thinkfast@quarq.com. You can use this address to request general information about the company’s products and services. You can also learn about parts, product compatibility, and repair services via email. Alternatively, you can submit your request via the official website by filling out a form on the Contact Us page. If you experience website accessibility issues or need assistance navigating the site, contact customer care agents at accessibility@sram.com. The Data Protection Officer is available at dpo@sram.com for your Privacy Policy concerns.

The Quarq address to get in touch with the official representatives at the company’s headquarters is Quarq, 3100 1st Ave, Spearfish, South Dakota 57783, United States. Official correspondence, legal inquiries, and other documentation can be sent to the following address: Legal Department, SRAM, LLC, 1000 W Fulton Market, Floor 4, Chicago, Illinois 60607. Complaints, suggestions, and general feedback can also be sent to this office for the customer service team to handle. If you have Privacy Policy questions, mail them to the address mentioned above with the “Attn: Data Protection Officer” notice.
To find the brand’s dealer, click the Find a Dealer tab at the top of the official website’s homepage.

The company does not mention the Quarq Help hours on the official website. But, you can reach the customer care agents via live chat within these hours. Select the “Rider Support Center” option in the “Service/Support” section at the bottom of the homepage, and click the “Ask a Question” button to find the chat icon in the bottom right corner of the screen. You can also complete a request form on this page whenever convenient if your issue is not time-sensitive.

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Contact Information

Quarq Website:

Quarq Help Center:

Corporate Office Address:

Quarq
3100 1st Ave
Spearfish, South Dakota 57783
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9 am - 5 pm MDT


Mailing Address:

Legal Department

SRAM, LLC

1000 W Fulton Market, Floor 4

Chicago, Illinois 60607

More contact details

Summary of Quarq Customer Service Calls

6 TOTAL
CALLS
00:41 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Quarq?

Request for Information Question:

  • “Get information needed”

Product/ Service Question:

  • “Not synching”

Other Question:

  • “Power meter issue”

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