The Quantum Fiber phone number for general customer service inquiries is 1-833-250-6306. You can call this helpline to learn about the company’s services and products, check service availability in your area, upgrade to a faster plan, or schedule installation, activation, or support for their equipment. You can also contact Quantum Fiber customer care to resolve billing discrepancies or set up an autopay. If you want to cancel your account or transfer a service to a new location, the Help Center team will be ready to assist. The phone line is available daily between 7 a.m. and 11 p.m. CST. For Privacy Policy concerns, dial 1-800-837-2047.
The Quantum Fiber email address to get in touch with the customer service team is fibersuccess@q.com. You can email your questions, concerns, and complaints to this address, and the support representatives will consider your comments and contact you back to provide the required information or instructions to resolve your issues. The same Quantum Fiber contact email can be used to request tech expert’s advice or troubleshoot internet issues or modem/router problems. If you experience difficulties accessing or navigating the app, you can email your report to qfmobile@lumen.com. The Data Protection Officer is available at privacy@lumen.com for your Privacy Policy concerns. The DMCA inquiries can be sent to dmca@centurylink.com.
The Quantum Fiber headquarters mailing address is Q Fiber, LLC, 931 14th Street, Denver, Colorado 80202, United States. You can use this address to request information about the company, its services, and availability in your area. You can also learn about plans and fees, payment methods, service cancellation, or transfer opportunities to a new location. The same Quantum Fiber address can be used to reach the customer service team with feedback, complaints, and suggestions. Legal inquiries and official correspondence can be sent to this Quantum Fiber office as well. The Data Protection Officer is available at the mentioned address to deal with the Privacy Policy-related matters and Data Protection requests.
To reach the customer service team via the Quantum Fiber website, find the chat icon in the bottom right corner of the homepage and provide your contact information to start the session. Alternatively, you can visit the Contact Us page and access the Quantum Fiber chat by clicking the Chat Now button. The live operators are available daily from 7 a.m. to 11 p.m. CST. If you prefer communicating via social media, click the platform’s icon in the Connect Online section to follow or DM the company. Additionally, you will find links to the official app, which also provides an opportunity to get in touch with Quantum Fiber support.
