Contact Qualitest Customer Service

Unlike the Qualitest phone numbers, the company does not have branch-specific email addresses. However, users can reach the customer care team in general via two different emails, depending on the nature of their concern. Those with minor issues, inquiries, and complaints can contact the agents at qualitest@qualitestgroup.com. For assistance with a legal or privacy inquiry, submit your request to compliance@qualitestgroup.com. Doing so with a clear subject line and a complete explanation of the issue will ensure effective and focused responses within working hours.

Customers seeking to consult the corporate office via mail or in person can use the Qualitest address: Level 2, Equitable House, 47 King William Street, London, Ontario EC4R 9AF, Canada. The company also has branches in other countries, including the United States, Mexico, and Argentina, and their location details are available on the official Qualitest website. Users with general issues and inquiries can also visit those branches directly for assistance during the respective operational hours.

Qualitest’s offices are generally open Monday through Friday, from 9:00 AM to 5:00 PM. However, the business hours for the company branches in different countries may vary slightly. Therefore, it is essential to confirm those, primarily when consulting the agents in person. Customers can do it by calling the helpline for the respective branch or using the options available on the official website.

The Qualitest website features a "Contact Us" page that offers multiple options for users to reach the support team online. Firstly, customers can find details of the company's branches in various regions, along with their respective contact options, including official helplines and mailing addresses, on this page. They can also access the online form for general inquiries and assistance on the same page. For effective responses to their request, they must provide all the required information in the form, including their full name, phone number, purpose of consultation, email address, and details of their issue. It is also essential to submit the request during Qualitest’s office hours, as the chance of receiving a quick response is higher then.