Contact QQ Customer Service
QQ Phone Numbers and Emails
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+867 558 376 3333
Customer Service:
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+865 719 5017Overseas And Hong Kong, Macao And Taiwan Regions
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+86 400 670 0700Tencent Service Line
Legal:
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+867 558 376 5566
QQ Emails:
QQ Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
QQ Customer Service is rated at 4.5 out of 5. Consumers who contact the company are mostly satisfied. More commonly used way of contact is by phone.
The best phone number to call QQ is 8657195017. 68% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as QQ may ask you for the following information to identify you as a customer: email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
QQ Customer Service is rated at 4.5 out of 5. Consumers who contact the company are mostly satisfied. More commonly used way of contact is by phone.
The best phone number to call QQ is 8657195017. 68% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as QQ may ask you for the following information to identify you as a customer: email.
People call QQ mainly because of account, request for information, payments and charges.
21% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact QQ is dataprivacy@tencent.com. 88% of customers use this email address to address their issues and concerns.
Contact Information
QQ Website:
QQ Help Center:
Corporate Office Address:
Summary of QQ Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call QQ?
Account Question:
- “I couldn't login to my qq account”
- “Forgot email password”
- “Unable to sign up for QQ”
Payments and Charges Question:
- “Deposit amount no sending”
- “False payment”
Request for Information Question:
- “Request for Invitation Code Honest User from Uganda”
- “Information for Facebook”
Shipping and Delivery Question:
- “Item not delivered”
Return/ Replace Question:
- “Wechat real name authentication id. No incorrect”
Product/ Service Question:
- “Connecting to laptop”
Other Question:
- “Diposit me rupees nhi aaya”
- “Frozen”
- “Nails”
Compare QQ Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
