QQ Phone Numbers and Emails

Customer Service:

  • +865 719 5017
    Overseas And Hong Kong, Macao And Taiwan Regions
  • +86 400 670 0700
    Tencent Service Line
  • +867 558 376 3333

Legal:

  • +867 558 376 5566

QQ Emails:

Legal
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QQ Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    47% phone 53% email
  • The best email to contact QQ is dataprivacy@tencent.com. 94% of customers use this email address to address their issues and concerns.

  • The best phone number to call QQ is 8657195017. 86% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Saturday.

View full overview ›
PissedConsumer Club

Contact Information

QQ Website:

QQ Help Center:

Corporate Office Address:

Tencent Corporate
Tencent Binhai Building, No. 33 Haitian 2nd Road, Nanshan District
Shenzhen, Guangdong 518054
China

QQ Rating Based on 4 Reviews

Rating details

4.0
more details
Customer service
Exchange, Refund and Cancellation Policy
Style and Design
Billing Practices

Rating stats

Rating trend

Summary of QQ Customer Service Calls

14 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call QQ?

Account Question:

  • “QQ account login problems”
  • “Can't make a qq account”
  • “Need account number and a transfer pin number”

Payments and Charges Question:

  • “False payment”

Product/ Service Question:

  • “Connecting to laptop”

Other Question:

  • “Make qq acount”
  • “Wechat real name authentication id. No incorrect”

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