Contact Qonto Customer Service
Qonto Phone Numbers and Emails
Customer Service:
-
+3 317 641 0308
Qonto Emails:
Qonto Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Qonto Customer Service is rated at 3.8 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Qonto is 33176410308.
The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Qonto may ask you for the following information to identify you as a customer: customer id or account no, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Qonto Customer Service is rated at 3.8 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Qonto is 33176410308.
The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Qonto may ask you for the following information to identify you as a customer: customer id or account no, email or order id or tracking no.
People call Qonto mainly because of account, product/ service, payments and charges.
21% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Qonto is contact@qonto.com. 36% of customers use this email address to address their issues and concerns.
Contact Information
Qonto Website:
Qonto Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Passeig de Gràcia, 17
Barcelona, Catalonia 08007
Spain
Eichhornstraße 3
Berlin, 10785
Germany
Via Giuseppe Mazzini, 9
Milan, Lombardy 20123
Italy
How Good is Qonto's Customer Service?
Summary of Qonto Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Qonto?
Account Question:
- “Mybaccount”
- “Problem on my account”
- “Account blocked”
Product/ Service Question:
- “Mon compte est inaccessible”
- “Product enquiry”
- “Complain.”
Payments and Charges Question:
- “Un prélèvement frauduleux”
- “Fraude”
- “Problème debit”
Request for Information Question:
- “Need help”
- “Questions about some transactions”
- “Information top4”
Website/ Application Question:
- “Because my application not working”
- “Je n'arrive pas à réinstaller mes données”
Cards Question:
- “Pairing phone with virtual card”
Return/ Replace Question:
- “Changement de numero de telephone”
Activation/ Cancellation Question:
- “Security problem to terminate bank account”
Other Question:
- “There is a patient that is insured by your company..he is sick and admitted on our hospital”
- “Close office”
- “Transfer”
Compare Qonto Customer Service To
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