Pyle Audio Phone Numbers and Emails

Customer Service Number:

  • (718) 535-1800
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PissedConsumer Club

Contact Information

Pyle Audio Website:

Pyle Audio Help Center:

Corporate Office Address:

Pyle Audio Inc.
1600 63rd.Street
Brooklyn , New York 11204
United States

Pyle Audio Customer Service Reviews

1.8 / 5
Poor
Brad M Jvx
Phpwa I bough one it’s junk
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Very very poor they just keep sending you to one support team to another every time you tell them one thing they say somebody else has to handle it and then they put you on hold. They make you wait and wait and wait and finally you reach the person tell them what the problem is and then they tell you they have to send you to a different support system so then you have to call a separate number to get that support system, so here you are youre already on their support system and then you have to call to get another support system and then I had to call to get another support system so thats what youre dealing with with Pyle. All I want him to do is fix things thats all Im asking is to fix my problems , I dont want to keep going to support after support after support

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James B Qtp
Tech support
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1.8

Product tech support or lack there of. Will not be buying any Pyle products in the future. Your customer care is terrible

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Guest-5013628
How to operate remote control on pphp 1299wu
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3.8

The customer service reps do not speak understandable English. They have too much of a dialect.

People dealing with the public should speak clear English. Zero dialect.

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Jerry J Jwf
Stereo
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2.0

I haven't been able to contact them but the receiver in our receiver/speakers package lasted 2 minutes and now it's junk!!

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How Good is Pyle Audio's Customer Service?

Jerime Nwo
Jerime Nwo
Feels Satisfied | Mar 15, 2024

Great

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Usher Wpo
Usher Wpo
Feels Neutral | Mar 13, 2024

I was told I'd get an email addressing my problem and with a solution. I never got that email. My PIPCAM8 isn't compatible with the updated PYLE IP APP. I'm needing an APP that is compatible.

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James B Qtp
James B Qtp
Feels Disappointed | Dec 20, 2023

Your Customer service is terrible

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Janell Dee
Janell Dee
Feels Disappointed | Dec 09, 2023

Support personnel were not able to answer basic questions about the product

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Marquavis Ztd
Marquavis Ztd
Feels Disappointed | Oct 10, 2023

I ASKED WHY MY PYLE SPEAKERS WOULD NOT BLUTOOTH TO MY ROKU TV, AND I STILL DO NOT HAVE AN ANSWER

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Anilah Btr
Anilah Btr
Feels Satisfied | Jul 27, 2023

Not good. Asked for help with lack of audio and was told they couldn't help mw unless my amp was still under warranty, which it isn't.

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Summary of Pyle Audio Customer Service Calls

766 TOTAL
CALLS
20:02 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pyle Audio?

Product/ Service Question:

  • “Broken unit”
  • “Product is broken. Need help in getting it fixed”
  • “App won't access new phone”

Request for Information Question:

  • “Need help with rear view camera”
  • “Technical Support”
  • “Help with set up”

Return/ Replace Question:

  • “To try and find a replacement fuse for a power invertor PCAU46A”
  • “I need a replacement part”
  • “Warranty repair or replacement”

Shipping and Delivery Question:

  • “Technical support. I have not received a resolution”
  • “I RECEIVED THE WRONG ITEM! NO ONE HAS HELPED TO RESOLVE IN SEVERAL WEEKS”
  • “Trying top pay shipping cost”

Payments and Charges Question:

  • “I need a charger for my speaker”
  • “Rebate”
  • “Charger”

Staff Question:

  • “If possible, I would like to speak to a customer service representative, regarding some information on, ceiling speakers, and I purchased”
  • “Customer service”

Account Question:

  • “Password”
  • “Camera password reset”
  • “Password lockout on dvd player”

Cards Question:

  • “Pin number”

Activation/ Cancellation Question:

  • “Cancel order”

Refund Question:

  • “Refund”

Other Question:

  • “PBMSPG198 Cant turn the lights off”
  • “Radio will not show up on bluetooth”
  • “Troubleshoot powered subwoofer”

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