Skip to content
Write review For Business
  • Login

Contact PushPay Customer Service

PushPay Phone Numbers and Emails

Toll-Free Number:

  • (844) 787-4729
Call customer service
Send Message

Australia Location:

  • +61 130 073 1613

Investor Relations:

  • +649 375 5998
    Link Market Services
  • +61 130 055 4474
    Link Market Services

New Zealand Location:

  • +6 480 099 5045
  • +649 377 7720

United States Location:

  • (425) 939-8514
  • (425) 202-8558
  • (844) 249-7285

PushPay Emails:

Claims
Customer Service
API Support Team
Investors/ Franchising
Link Market Services, Partners And Integrations
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Opt-out of Marketing Emails, PR Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact PushPay?

Most Popular Number:

(844) 787-4729
Total calls: 25 Issue resolved: 1 Last call: Dec 19, 2023
author avatar
PissedConsumer Reporter

The company has published the toll-free number, 1-844-787-4729, to call or message the business representative for information and assistance. People in Australia can call PushPay at +61-130-073-1613 during business hours. To contact the company agent for concerns regarding investor relations, +649-375-5998 is the PushPay phone number. The helpline, +61-130-055-4474, is also published to contact the link market services. The PushPay contact numbers, +6-480-099-5045 and +649-377-7720, are active to call the company branch in New Zealand. Citizens of the United States requesting assistance from PushPay customer support can call 1-425-939-8514 to talk to the business agent. You can also use the numbers 1-425-202-8558 and 1-844-249-7285 to contact the PushPay company offices in the United States during operational hours.

The company has published multiple email addresses where customers can contact the customer care team for inquiries and assistance. To submit a claim, email legal@pushpay.com during business hours. People seeking to contact PushPay customer service for API support can write to api@pushpay.com. The email address care@pushpay.com is also available for the same purpose. Clients with issues related to investors and franchising can contact the link market services at enquiries@linkmarketservices.co.nz. For partners and integrations, write to partners@pushpay.com for information and assistance from the respective agent. People seeking help with copyright information inquiries can email copyright@pushpay.com to connect with the respective agent. To share a privacy concern, visit the PushPay address or email privacy@pushpay.com. Lastly, the email address pr@pushpay.com is available for inquiries and assistance from the media agent. To ensure an efficient response, send a request during business hours.

The company has launched the Lead and Church apps to enhance customer experience. Individuals can download and install the PushPay mobile app of their choice among these. People using the Church app can click the three dots at the screen's bottom left corner to connect with PushPay support. Users of the Lead app can log in to their registered account and click More to reach the support team for assistance.
The Lead app equips customers as ministry or lay leaders with the tools and information they need to know the story of their people so they can better connect with them from wherever they are. People using the PushPay app named My Church can easily connect with their church from their devices. To do so, download the application, search for your church, and connect your device to your church's custom app experience. That will open the application on your church's custom app experience every time. Individuals can also use this application to access and share their church's content and stay updated with the latest communication. In short, the app helps you stay connected with your church anytime and anywhere.

People who want to contact the company agent via the PushPay help centre can visit their official website and click Support on the homepage. On the next page, choose the most feasible option among CHMS support, app admin support, PushPay university support, and app end-user support to get the required assistance. Another option is to click Contact on the homepage to get directed to the published helplines, office locations, and other contact details varying from office to office. You can also find direct links to PushPay's social media platforms like Facebook, Instagram, Twitter, and LinkedIn on the websites and join them for information and updates.

The PushPay headquarters, Pushpay Holdings Ltd, is in the United States at 18300 Redmond Way Suite 300, Redmond, Washington 98052. The company also has a branch in New Zealand at Level 6, Tower D, 167 Victoria Street West, Auckland 1010, for customers with critical issues and concerns to visit. People in Australia can arrive at the company office in their region or send a letter to PO Box 3380, Dural, NSW 2158, to safely relay their concerns to PushPay customer service. Although time-consuming, that would ensure effective solutions to their problems.

PushPay Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    81% phone 19% email
  • The best phone number to call PushPay is 8447874729. 96% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 1 minute.

  • People call PushPay mainly because of account, activation/ cancellation, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

PushPay Website:

PushPay Help Center:

Corporate Office Address:

Pushpay Holdings Ltd
18300 Redmond Way Suite 300
Redmond, Washington 98052
United States

Other Info (opening hours):

Other Locations:

New Zealand

Level 6, Tower D

167 Victoria Street West

Auckland 1010, New Zealand

Australia

PO Box 3380

Dural

NSW 2158

More contact details

PushPay Rating Based on 2 Reviews

Rating details

1.0
more details
Customer service
Diversity of Products or Services
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of PushPay Customer Service Calls

26 TOTAL
CALLS
01:11 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PushPay?

Account Question:

  • “Want to add money to my account”
  • “Want to delete my account”
  • “Manage account”

Activation/ Cancellation Question:

  • “Can't cancell payment”
  • “I want to cancel a recurring donation to a church.”
  • “I need to cancel my churches account”

Payments and Charges Question:

  • “To get item off credit report”
  • “Shows incorrrct donation amount for 2022”
  • “Payment statement”

Refund Question:

  • “Refund”

Request for Information Question:

  • “Need help with Pushpay app on Samsung phone”

Website/ Application Question:

  • “The website keeps saying error when i go to edit my monthly payment (tith)”

Product/ Service Question:

  • “Our system doesn't work”

Return/ Replace Question:

  • “My bank statement notified me stating the gift to Lord of Host church is reoccurring. I need to change this it is NOT reoccurring”

Other Question:

  • “Want new push pay for church”

Compare PushPay Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Zoom
stars-rating-fill
1.4 out of 5
Write a review
Do you have something to say about PushPay? What happened? What can we help you with?
Submit review Don't show this popup