Purple Innovation Phone Numbers and Emails

Customer Service:

  • (888) 848-8456

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Purple Innovation Contact Information

Purple Innovation Website:

Purple Innovation Online Chat:

Corporate Office Address:

123 East 200 North
Alpine, Utah 84004
United States

Other Info (opening hours):

Mon – Fri 8 AM – 7 PM MST
Sat 10 AM – 4 PM MST

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Purple Innovation Rating Based on 1 Review

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Purple Innovation Return Policy
Home of the 100 night mattress trial. Try Purple at least 30 nights. It could take weeks for The Client's body to fully adjust to proper support. On occasion, Purple Innovation see that the base/foundation may be the cause of unnecessary discomfort while The Customer sleep. purple.com recommend that slats be 3" apart or less. Preferably The Company recommend The Customer's bed lay on a solid frame in general (Wood or metal frame, etc. Powerbase, it is not eligible for return or refund. Seat Cushion from the date of delivery. To be eligible for a return, The Customer's Purple Seat Cushion must be clean and undamaged. To be eligible for a return, The Customer's cushion must be clean and undamaged. Purple Innovation's' Purple Returns Experts are here to walk The User of Website through every step of The Client's simple return and answer any questions The User of company services might have. Please note: for questions about products purchased at a retail location, please contact the store directly.
To read more: https://purple.com/returns
Purple Innovation Warranty
Congratulations on The Customer's purchase of The Purple Bed. Purple is committed to providing superior product durability and quality so that The Client of Purple Innovation may achieve healthful, comfortable rest. If The Purple Bed was sold new in the USA by Purple or a Purple-authorized reseller, and is defective due to faulty workmanship or materials, Purple warrants that, at Purple's option, it will replace or repair The Purple Bed. This non-transferable warranty is for the original purchaser only and is expressly limited as described herein. Purple undertakes no other responsibility and all other warranties, either express or implied including specifically the implied warranty of fitness for a particular purpose and the implied warranty of merchantability, are hereby waived and disclaimed. This warranty extends from the original purchase date of the original product purchased.
To read more: https://purple.com/warranty
Purple Innovation Terms of Service
To read more: https://purple.com/terms-and-privacy
Purple Innovation Privacy Policy
Purple is making this Website available solely for the purpose of enabling The User of company services to browse, gather information on, and purchase the Products described on this Website. Website reserve the right to change the description of Company's Products or to discontinue offering any of Purple Innovation's' Products at any time and without notice, and to exercise this right however purple.com determine to be necessary or appropriate. If The User of company services have a question about this Website or Products available to The Customer for purchase on this Website, please contact Purple. By using this Website to purchase Products, The Client agree The User will use the Products only for personal use and not for any commercial, illegal or improper purpose. Purple reserves the right to limit the sales or quantities of sales of Purple Innovation's' Products to any person, geographic region or jurisdiction, and to exercise this right on a case-by-case basis as determined to be necessary or appropriate.
To read more: https://purple.com/terms-and-privacy
Purple Innovation FAQ
To read more: https://purple.com/support
Purple Innovation reviews and complaints

Purple Innovation is ranked 40 out of 257 in Bed and Bath category

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