Purple Carrot Phone Numbers and Emails

Customer Service Number:

  • (857) 703-8188

Purple Carrot Emails:

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Purple Carrot Contact Information

Purple Carrot Website:

Purple Carrot Help Center:

Corporate Office Address:

Purple Carrot
460 Hillside Avenue
Needham, Massachusetts 02494
United States
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Purple Carrot Rating Based on 3 Reviews

Rating details

1.6
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Customer service
Advertised vs Delivered
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Product or Service Quality

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Rating trend

Summary of Purple Carrot Customer Service Calls

18 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Purple Carrot Customer Service?

Shipping and Delivery Question:

  • “Never received delivery”
  • “Delivery not here”
  • “I have not received my order”

Request for Information Question:

  • “Menu question”
  • “Questions and concerns”

Product/ Service Question:

  • “Order and not "pissed" lol just want to speak to a human”
  • “I didn't order food”

Activation/ Cancellation Question:

  • “Need to cancel future orders- no delivery this week!”
  • “Need to cancel future orders”

Other Question:

  • “Order complaint”
  • “I need to change my address on an order”
  • “Multiple ordered”

About

Purple Carrot Terms of Service
THE WEBSITE WWW.PURPLECARROT.COM (THE "WEBSITE" OR THE "SITE") IS OWNED AND OPERATED BY THREE LIMES, INC. D/B/A PURPLE CARROT ("PURPLE CARROT," PURPLE CARROT" OR THE COMPANY). THE SITE IS OFFERED TO THE CUSTOMER CONDITIONED ON THE CLIENT'S ACCEPTANCE WITHOUT MODIFICATION OF THE TERMS, CONDITIONS AND NOTICES HEREIN (THE "TERMS"), WHICH GOVERN THE CLIENT'S USE OF THE SITE AND THE SERVICES PROVIDED ON THE SITE. IF THE USER DO NOT AGREE WITH THESE TERMS, INCLUDING COMPANY'S PRIVACY POLICY, THE CUSTOMER MUST NOT USE OR ACCESS THE SITE. IF THE CUSTOMER ARE USING THE SITE OR SERVICES ON BEHALF OF ANY OTHER PERSON OR ENTITY, THE CLIENT OF PURPLE CARROT REPRESENT AND WARRANT THAT THE CLIENT OF PURPLE CARROT HAVE AUTHORITY TO ACCEPT THESE TERMS ON BEHALF OF SUCH OTHER PERSON OR ENTITY AND THAT SUCH OTHER PERSON OR ENTITY AGREES TO BE BOUND BY THESE TERMS. THE SITE PROVIDES PLANT-BASED MEAL DELIVERY SERVICES. BY USING OR ACCESSING THE SITE OR SERVICES, THE USER OF WEBSITE ACCEPT AND AGREE TO THESE TERMS OF USE AND THE CUSTOMER AGREE TO ABIDE BY ALL APPLICABLE LAWS AND REGULATIONS THAT APPLY TO THE USER OF WEBSITE REGARDLESS OF THE CUSTOMER'S PHYSICAL LOCATION.
To read more: https://www.purplecarrot.com/terms
Purple Carrot Privacy Policy
This Privacy Policy covers how The Purple Carrot ("Purple Carrot", www.purplecarrot.com) collects, uses and shares Personally Identifiable Information ("PII" or "Personal Information") www.purplecarrot.com collect on the Site. PII includes information about The Client that is personally identifying such as The Customer's name, email address, home address, and phone number and which is not otherwise publicly available. PII may include other types of information depending on the legal definition of PII that applies in The Customer's physical location. Only the definition of PII that applies in The Customer's location will apply to The Customer under this Privacy Policy. This website is owned and operated by Three Limes, Inc. d/b/a The Purple Carrot. By using this Site or Services, The User of Website accept and hereby expressly consent to Company's collection, use, and disclosure of The Customer's PII in accordance with the terms of this Privacy Policy.
To read more: https://www.purplecarrot.com/privacy
Purple Carrot Pros and Cons

Pros: Food can be good, Delicious food

Cons: You are on the hook for a second purchase, Price, Lot of packaging, Long distance, Heavy box to unload

Purple Carrot reviews and complaints

Purple Carrot is ranked 84 out of 321 in Food Delivery category

Payment Methods

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